Tim Joyce

Tim Joyce

Rifleman

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location of Tim JoyceToronto, Ontario, Canada

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  • Timeline

  • About me

    Senior IT Support Specialist

  • Education

    • CDI College

      1999 - 2001
      Diploma Network Specialist
  • Experience

    • Queens Own Rifles of Canada

      Jan 1993 - Jan 1995
      Rifleman
    • ClientLogic (later merged with Sitel)

      Jan 2006 - Jan 2007
      Mentor
    • Tier1CRM

      Jan 2008 - Jan 2008
      Tech Support
    • Tim Joyce I.T. Consulting

      Feb 2008 - Sept 2015
      IT consultant

      Providing quality IT service and advice for enterprises of all sizes. Salesforce.com a specialty.Linux, Open Source, Mobile and the Cloud Customers include Fugro Roadware, The Results Group, Travelex America, Mastercard UK, Teachaway and CHF Investor Relations

    • Industry Canada

      Nov 2009 - Jan 2010
      Support Analyst
    • The Results Group

      Apr 2010 - Jun 2010
      Salesforce.com consultant/developer

      Contract position, developing salesforce solutions

    • AGF

      Apr 2012 - Jan 2013
      Intermediate CRM developer

      CRM development, including salesforce.com and Peoplesoft 8.5.1, ETL development using Informatica 9.0.1, Oracle SQL

    • Sysoft Computer Consultants Limited

      Aug 2014 - Mar 2015
      Application Specialist/Consultant

      Currently working extensively with Labtech and Datto, as well as Connectwise, Screenconnect and VMware. Datto DCAT Certified

    • Dynamix Solutions Inc.

      Sept 2015 - Aug 2018
      Application Specialist/ IT Consultant

      Datto fleet manager, Labtech administrator. Exchange Admin Exchange 2007 to Exchange 2016. General Windows Administration. Datto DCAT certified

    • Apogee IT Services (Formerly D-Tech Consulting)

      Aug 2018 - Dec 2022
      IT Consultant

      Worked with all clients to provide excellent IT service, Powershell a specialty

    • FIRST Insurance Funding of Canada

      Dec 2022 - now
      Senior IT Support Specialist

      Providing IT support to internal users

  • Licenses & Certifications

    • DCAT

      Datto, Inc.
      Feb 2015