Tim Joyce

Experience

• 

  Queens Own Rifles of Canada

  Jan 1993 - Jan 1995

  Rifleman
• 

  ClientLogic (later merged with Sitel)

  Jan 2006 - Jan 2007

  Mentor
• 

  Tier1CRM

  Jan 2008 - Jan 2008

  Tech Support
• 

  Tim Joyce I.T. Consulting

  Feb 2008 - Sept 2015

  IT consultant

  Providing quality IT service and advice for enterprises of all sizes. Salesforce.com a specialty.Linux, Open Source, Mobile and the Cloud Customers include Fugro Roadware, The Results Group, Travelex America, Mastercard UK, Teachaway and CHF Investor Relations

• 

  Industry Canada

  Nov 2009 - Jan 2010

  Support Analyst
• 

  The Results Group

  Apr 2010 - Jun 2010

  Salesforce.com consultant/developer

  Contract position, developing salesforce solutions

• 

  AGF

  Apr 2012 - Jan 2013

  Intermediate CRM developer

  CRM development, including salesforce.com and Peoplesoft 8.5.1, ETL development using Informatica 9.0.1, Oracle SQL

• 

  Sysoft Computer Consultants Limited

  Aug 2014 - Mar 2015

  Application Specialist/Consultant

  Currently working extensively with Labtech and Datto, as well as Connectwise, Screenconnect and VMware. Datto DCAT Certified

• 

  Dynamix Solutions Inc.

  Sept 2015 - Aug 2018

  Application Specialist/ IT Consultant

  Datto fleet manager, Labtech administrator. Exchange Admin Exchange 2007 to Exchange 2016. General Windows Administration. Datto DCAT certified

• 

  Apogee IT Services (Formerly D-Tech Consulting)

  Aug 2018 - Dec 2022

  IT Consultant

  Worked with all clients to provide excellent IT service, Powershell a specialty

• 

  FIRST Insurance Funding of Canada

  Dec 2022 - now

  Senior IT Support Specialist

  Providing IT support to internal users