Nauman Sarfraz

Experience

• 

  Pakistan Council of Scientific and Industrial Research Laboratories Lahore

  May 2003 - Aug 2003

  Internee- Food Biotechnology Section
• 

  Premeir Daires Lahore

  Jun 2005 - May 2006

  Quality Assurance Officer
• 

  Pearl Continental Hotel Lahore

  May 2006 - Jan 2013

  Quality Assurance Manager

  • Ensures compliance with Brand Standard Audit (BSA) throughout the operations.• Advises and supervises food handlers on the proper food handling practices and ensures their observance.• Ensures compliance with food and hygiene regulations, licensing conditions and codes of practice relating to food businesses.• Acts as a focal point of contact with the District Food department.• Provides in-house food hygiene training for all the food handlers, (e.g. new hires and trainees).• Handles complaints or inquiries from customers on food hygiene matters.• Conducts daily kitchen inspections on the personal, environmental and food hygiene conditions and provides a corrective action plan and keeps records on the findings.• Checks daily cleaning status in kitchens with respective kitchen managers and stewarding.• Ensures the temperature of refrigerators and freezers are up to the standard.• Coordinates microbial food tests with kitchens and laboratory in case of new products/suppliers and suspected food borne illness complaints.• Conducts monthly vendor inspection with the Purchasing and Executive Chef.• Conducts monthly internal BSA inspection with Executive Chef and Stewarding.• Conducts monthly kitchen/equipment condition inspection, and identify non-conformities/defects with the Engineering.• Liaises with Pest Control Company for any ad hoc pest issues in the operations, and reviews the pest control performance.• Maintains documentation on all hygiene and food safety standards throughout the operation.• Regularly review and refresh the food safety standards of all food handlers within the hotel premises.Food safety and hygiene checks/ monitoring of the F&B area and Airline catering.• Maintains HACCP prerequisite programs (PRP) including documentation review.• Updates/writes SOPs for the company in regards to quality or safety of products. • Internal auditing and facilitating the third party food safety regulatory and customer audits. Show less

• 

  Qatar Airways

  Apr 2013 - Feb 2019

  Quality Assurance Lead

  • Verifications of set Quality standards and parameters of HACCP. Handling and addressing customers complaints on food quality and safety issues reported in inflight catering by the customer in the form of Voyage Report• Frequent food safety checks/ audits and inspections of the process/ premises.• Investigating food poisoning allegations /food borne illness. • Personal Hygiene and Food Safety Training• Assigning and monitoring the duties of the QA Assistant. • Research and development including sensory evaluation• Process improvement and product renovation• Supplier audits and qualifications.• Inspecting food and drink processes to check for possible contamination.• In house microbiological sampling and analysis of food products and water. Show less

• 

  LSG Sky Chefs

  May 2019 - Aug 2020

  Supplier Auditor
• 

  Horowhenua District Council

  Aug 2020 - Aug 2022

  Food Safety Auditor
• 

  LSG Sky Chefs

  May 2022 - Oct 2023

  Food Safety Auditor
• 

  FSQL Limited

  Oct 2023 - now

  Food Safety Verifier/ Consultant