Sadun Alshammari

Experience

• 

  Wahat Al-Ma'refah National School

  Sept 2012 - Aug 2014

  Computer Trainer

  • Delivered comprehensive training courses in computer skills.• Provided technical support for trainees, assisting them in troubleshooting technical issues during the training sessions.• Assessed trainees' performance through practical exams and provided feedback to help improve their skills.• Prepared regular reports on trainee performance and progress.

• 

  AL-KHALEEJ COMPUTERS & ELECTRONIC SYSTEMS

  Oct 2019 - Oct 2020

  Information Technology Support Specialist

  Provided technical assistance and troubleshooting for hardware, software, and network issues, ensuring efficient IT operations. Delivered remote and on-site support, guiding users on best practices and resolving issues. Conducted system maintenance, software updates, and security upgrades to optimize performance and compliance. Managed IT inventory, documented solutions in a ticketing system, and created knowledge base articles for common issues. Supported network infrastructure setup and reinforced security protocols, contributing to a secure and reliable IT environment. Show less

• 

  ACE - Automation Control and Energy Systems

  Dec 2021 - now

  - DGDA- Al-Turif Project Operation and Maintenance • implemented, and maintained network infrastructure to ensure optimal performance and security.• Configured and installed routers, switches, firewalls, and wireless access points.• Monitored network performance and troubleshot connectivity issues using tools such as Wireshark and Checkmk. Implemented security protocols and collaborated with cybersecurity teams to safeguard against threats.• Conducted routine maintenance, planned network upgrades, and documented configurations and policies.• Optimizes infrastructure with detailed documentation and proactive maintenance. • Manages datacenter infrastructure ensuring high availability and reliability, with expertise in server hardware, storage systems, and virtualization technologies. Show less

  • Network Engineer

    Dec 2021 - now

  • Network Engineer

    Dec 2021 - now