Felicia Ellison

Experience

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  Good and Plenty Clean

  Jun 2007 - Jul 2021

  Business Owner

  Find and tracks various leads and sells cleaning opportunities by telephone, internet and via face-to-face interaction.Meet new business and families for cleaning contracts. Set days and time the are convenience for both of us to either clean their business or home. Business2 Business salesHome salesRecruiting Ideal candidate Employee and business scheduling for cleaningsCleaning techniquesTeaching other employees how to thoroughly clean a homeProactively establish and maintain effective working team relationships Payroll Show less

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  Connextions

  Jan 2008 - Jan 2010

  INSUARNCE AGENT

  With so much attention on employer group and member growth, there's often little time, money or people left to make sure members aren't leaving soon after they arrive.We quickly and cost-effectively implement consumer and small business retention programs for some of the nation's best Carriers. We help identify and keep highest value groups, brokers and members. We then build and execute customized multi-channel outreach campaigns and workflows to optimize retention.Even simple changes can make a huge difference. Like re-routing customer cancellation calls to save desk specialists instead of having an agent help the customer to cancel as quickly as possible to keep handle times low. Show less

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  Colonial Life

  Jun 2011 - Jun 2012

  Benefit Counselor (opener)

  Being a Colonial Life benefits counselor offers great opportunities to help people, because you’re providing them withquality benefits communication and education. But as you know, we care about much more than sales. Can you helppeople evaluate their benefits, knowing that you could truly make a difference in their lives?

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  Ivy Tech Community College

  Nov 2012 - Feb 2013

  Customer service

  Help students withcreating and improving resumes and job searches

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  Indiana University Health

  May 2013 - Feb 2014

  Patient Assistant service

  Clean and supply patient and non patient areas

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  Advantage Solutions

  Mar 2014 - May 2015

  Promotional Specialist

  Engage customers in a professional and memorable manner which creates a positive shoppers experience and generates enthusiasm for the product and event Purposefully move around the event area to actively engage shoppers Responsible for reviewing program materials, set up and break down of the work area, and the preparation and sampling of products on scheduled event days Generate brand awareness and positive product impressions to increase sales Assess customers individual usage needs and interests in order to best recommend products Show less

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  Guitar Center

  Jun 2014 - Nov 2015

  Fork lift driver

  toe shuttle pallets to certain designations in the warehouse

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  Comcast

  Jun 2014 - Dec 2014

  Billing rep

  Help customer with their bills, fix and add axillary products

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  Measure Consumer Perspectives

  Jan 2016 - Jan 2017

  secret shopper various secret shopper assistant to evaluate employees on how well they do their job.

  • secret shopper

    Jan 2016 - Jan 2017

  • secret shopper

    Jan 2016 - Jan 2017
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  Sonrisa Dental

  Sept 2017 - Jan 2018

  Volunteer Assistant

  Assist dentist in procedures

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  Digital Innovation Virtual Conference 2020

  Sept 2018 - Oct 2018

  Customer Care Coordinator
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  Indiana University School of Dentistry

  Oct 2018 - Aug 2020

  Dental Assistant
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  BroadPath

  Aug 2020 - Jan 2021

  Member Service Representative
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  Good and Plenty Services

  Jan 2021 - Jul 2021

  UX/UI
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  RCI

  Feb 2021 - now

  Travel Guide

  Sending the world on vacation one person at a time

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  Joe's Auto Sales

  Oct 2022 - now

  BDC Agent