Emily Hollingsworth

Experience

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  Starr Services

  Jan 2005 - Jan 2006

  Executive Assistant

  Handled Accounts Receivable and Accounts Payable for ten clinics across the nation. Supported administrative duties of Executives.

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  Greenwood Village South

  Sept 2006 - Jan 2009

  Human Resources Assistant

  Greenwood Village South is Greenwood/southside Indy's premier older adult living facility. Offering independent living, assisted living and skilled nursing. Greenwood Village South offers the older adult and their family peace of mind and the comforts of home.I worked as the HR Assistant for two years and four months. I ran payroll, handled new hire orientations, benefits administration and employee relations.

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  Hilb Group Medicare, LLC

  Jan 2009 - now

  Operations Manager

  Management of Operations for the National Medicare Division of The Hilb Group. - Oversee commissions and contract processing for internal and external agents - Oversee Account Management of internal book of business - Administrator of division CRM, including importing of onboarding agents’ book of business, commission processing, and workflow management. - Management of agent communication via email and message boards - Implement and manage support desk ticket system for external brokers - Assist in management of division budget and reporting on production to corporate finance Show less

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  Hilb Group of IN dba Fundamental Insurance

  Jan 2009 - Feb 2022

  Operations Manager

  Fundamental is a one-stop shop insurance agency, offering a multitude of insurance and financial products and services.As the Operations Director, I facilitate the day-to-day operations of the company. Work with sales managers to ensure the sales force has what they need to hit their goals. Train and manage the administrative staff/CSRs to better serve sales agents and clients.