Prabhdeep Singh

Experience

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  Infosys

  Oct 2010 - Mar 2014

  Senior Software Engineer

  Worked on enhancing a wide range of business-critical applications for various clients such as Bank of America, American Express, etc. Designed and developed an insurance application for Tokio Marine. Developed technical documentation for legacy and new applications. Worked on ETL projects. Responsibilities included – Requirement Analysis, development and enhancement, testing, bug fixing, UAT support, and technical documentation.Achievements:• Received written appreciation from various clients for meeting strict deadlines.• Awarded with “Insta Award” for an exceptional contribution towards a critical project. Show less

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  Systems Plus Solutions

  Apr 2014 - Jun 2014

  Senior Software Engineer

  Worked on a web-based application to provide a platform for buyers to invite the suppliers, authenticate their data, to make a community and to carry out the business with them. It includes functionalities like inviting a prospect, data checking, forming contracts and subscriptions between buyers and suppliers.

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  Birlasoft

  Jul 2014 - Mar 2019

  Technical Lead

  Designed and developed various rental and inventory management applications (for Paccar Inc.) such as Truck Delivery system, Rental management system, and Sales Suite. Also worked on ETL and report generation projects. Responsibilities included - Project development (coding, unit testing), sprint planning and implementation, enhancements and defect fixes, and technical documentation.Achievements:• Improved the startup time of a sales app by 90% resulting in massive operational-cost savings.• Acquired one year of renewed contract from an international client due to impressive performance.• Awarded with “Cheers Award” and “Comrade Award” for performance and teamwork. Show less

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  Various Clients/Firms

  Apr 2019 - Dec 2022

  Freelance Web Developer and Technical Writer

  Worked with individual clients and under agency contracts to design responsive web applications, back-end processes, and APIs. Created detailed technical documentation for software products, including user manuals, API documentation, and internal knowledge bases for clients in the software and hardware industry.

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  Auckland Institute of Studies (AIS)

  Jun 2023 - Nov 2023

  Software Implementation Specialist

  Implemented OCLC’s Worldshare library management system and CONTENTdm open-access research repository in AIS’s premises. Worked on preparing catalogue data, implementing user management, testing authentication, and making the service go live.

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  DeskDirector

  Dec 2023 - now

  Software Developer / Tech. Content Creator

  Created workflows for the DeskDirector app using Microsoft Power Automate. Developed data-management business tasks in C#, Azure Logic Apps, and Power BI. Tested and documented DeskDirector’s public/private APIs. Created interactive tech videos for the advanced users of the DeskDirector app.