Leanne Robilotta

Experience

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  Ernst & Young

  Aug 1998 - Mar 1999

  Consultant - Data Analysis

  Achievements* My role at Ernst & Young was primarily as a client-based consultant in the area of data analysis. Key Responsibilities* SAS and SQL were used to extract and analyse data for numerous clients across varied platforms and environments. * Written reports were produced from the information gathered from the data which were presented to the stakeholders and clients.

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  Accenture

  Apr 1999 - Mar 2000

  Consultant

  Consultant, Optus ProjectAchievements* My role on the Optus project was within the project office during the initialisation phase. Key Responsibilities* The creation of the time sheeting system for the project* Documented the project process guidelines.Graduate Program - ConsultantAchievements* As part of a small team, a selling tool was created to illustrate the companies’ knowledge and capabilities within the Utilities business sector. Key Responsibilities* The selling tool was an interactive, browser-based software product designed to be used by the pre-sales teams of Andersen Consulting with their prospective clients. * Java was the fundamental language the application was developed in. Shockwave and Director and utilised to create the multimedia components and sequences within the application. Show less

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  IBM

  Apr 2000 - Mar 2003

  Telstra Account – Application MobileNet Connect (MNC)The MobileNet Connect System is the browser-based software system used by Telstra stores to connect their new mobile customers to the network. It was a Java-based solution with a JavaScript front end that integrated with Telstra’s legacy DB2 systems which stored all of the customer and service data. The system itself utilised an Oracle database. The project team was located across two different states with requirements definition, and design being conducted with the customer in Melbourne and development and testing being performed in Sydney.Achievements* My role as a Release Team Leader was to manage the technical side of the software release of MNC. Key Responsibilities* Manage risks, issues, dependencies and assumptions; resource management of the development team; * Provide estimates for the project work and formulate a project plan of work for the release;* Manage and monitor the release budget; * Plan the implementation; * Provide frequent status reports to the management team and customer on the progress of the release. Show less Achievements* During my time as a team leader the team achieved CMM level 4 and was driving towards CMM level 5.Key Responsibilities* Review solution deigns from the design team and provide estimates for the development team’s work; * Manage the development team’s resources for upcoming releases; * Produce and document technical designs to be implemented; * Manage the development team of 12 people; * Provide estimates for the project work;* Review the development team’s documentation, design and coding work; * Liaise with the test team to review test cases and manage the defect list; * Support the implementation to provide real time fixes when UAT found issues;* Provide frequent status reports to the management team and customer on the progress of the release. Show less

  • Release Team Leader

    Sept 2002 - Mar 2003

  • Technical Team Leader

    Mar 2001 - Sept 2002

  • Developer

    Apr 2000 - Mar 2001
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  Migration Expert

  Apr 2003 - Oct 2003

  Internet Developer

  Migrationexpert.com.au is a web portal that allows users to assess their suitability for the various visas offered by the Australian Government. This was a short term contract role.Key Responsibilities* Designed; documented; developed and tested the UK website for the company.* Agile environment with 4 person team* Supported the live Australian system in production

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  Anite International

  Jun 2003 - Feb 2006

  Lead Technical Analyst

  Government Project - Defence Housing Australia (DHA)Achievements* Lead Technical Analyst for the .Net development project worth 8 million dollars for the Defence Housing Australia authority.Key Responsibilities* Business Analysis, Workshop facilitation, Process Mapping, Scope definition, Requirements definition, Functional and Logical designs, System Requirement definition, Detailed design, Integration, Data conversion and Implementation.* Conducted JAD sessions with the customer.* Business Process Analysis(Business Process Engineering approach using Activity Diagrams, Flowcharts and Workflow Models)* Object Oriented Analysis (UML approach including defining Use Cases, Activity Diagrams and Class Models).* Designed, defined and documented interface specifications with external systems via web services* Lead a team of .Net developers to deliver the integration development system; mentored and trained new and junior staff members.* Development in C# .Net, ASP .Net, together with unit , system and integration testing. Show less

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  Southern OfficeSmart

  Apr 2007 - May 2013

  Customer Service

  Southern OfficeSmart is a stationery supply company based in the Sutherland Shire servicing many of the local businesses in the area. This has been a part time role that allowed flexibility whilst looking after young children.Key Responsibilities* Invoicing for customers; * Taking orders via phone, fax and email; * Maintaining the website; * Monitoring and ordering stock from various suppliers; * Creating and maintaining relationships with customers and suppliers.

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  Commonwealth Bank

  Aug 2013 - Mar 2016

  Achievements:- Successful deployment of internal and external pilot- Fully functioning solution saw business results of increase in applications by 300%Key Responsibilities:- Within the Personal Lending area, main project was for the redesign of the Credit Cards Application process and the online solution;- Hybrid BA / Scrum master role with duties across both rolesDefinition of user stories and acceptance criteria;- Running key scrum ceremonies within fortnightly sprints(daily scrum, inception, planning, review, retro);- Working with product owner to refine the backlog of stories;- Working with UX team to design solutions to meet requirements Show less

  • Scrum master / BA

    Jan 2015 - Mar 2016

  • System Analyst

    Sept 2014 - Jan 2015

  • Business Analyst

    Aug 2013 - Sept 2014
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  Nbn™ Australia

  Mar 2016 - Jun 2017

  Achievements:- Successful completion of CSLL solution for Service Portal to automate the current manual solution to process an increase in orders by 1000%.Key Responsibilities:- Role is a mix of Scrum master, BA and Product Owner responsibilities.- Delivery of projects for an Online System for nbn co used by external vendors, Service Portal;- Backlog refinement, grooming and prioritisation to focus on MVP and business value;- Release planning for scrum team to prioritise and balance workload;- Scoping and requirements gathering through inception and release planning workshops;- Facilitating key scrum ceremonies within fortnightly sprints (daily scrum, planning, review, retrospective, grooming);- Maintaining the visual wall of work for the scrum team including the user story cards and the velocity chart and burn-up chart;- Bringing a level of energy to the team and agile knowledge to help drive and motivate my scrum team Show less

  • Iteration Manager (Scrum Master)

    Mar 2017 - Jun 2017

  • Scrum Master / BA

    Mar 2016 - Mar 2017
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  NSW Department of Finance, Services and Innovation

  Jun 2017 - Dec 2017

  Senior Business Analyst

  Achievements:- Successful completion of ServiceNow implementation of a procurement website that increased user numbers by 600%.- ServiceNow administration trainingKey Responsibilities:- Agile delivery framework was used and my previous agile experience was used to help coach the team in this process;- Performed the product owner role to represent the business in the scrum ceremonies and workshops;- User story and acceptance criteria definition;- Project status monitoring and reporting;- UAT definition and sign-off;- Implementation support Show less

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  Nbn™ Australia

  Jan 2018 - Oct 2018

  Iteration Manager (Scrum Master)

  Achievements:- Successfully managed 2 scrum teams in the Finance SAFe release train.Key Responsibilities:- Delivery of projects for the finance and supply business units as part of a SAFE Release Train;- Relationship management with internal and external stakeholders;- Facilitated PI Planning for the 2 scrum teams for the Program Increments;- Managed the key scrum ceremonies within fortnightly sprints (daily scrum, planning, review, retrospective, grooming);- Worked closely with the product owner within backlog refinement, grooming and prioritisation to focus on MVP and business value;- Release planning for scrum team to prioritise and balance workload;- Guide the team on agile and SAFe practices;- Maintaining the visual wall of work for the scrum team including the user story cards and the velocity chart and burn-up chart;- Managing risks and impediments faced by the delivery teams Show less

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  Qantas

  Oct 2018 - Sept 2020

  Iteration Manager (Scrum Master)

  Achievements:• Successfully managed 2 scrum teams in the Digital business unit of Qantas• Developed and rolled out sprint reporting structure within the domain• Agile coaching through being part of the team of people hosting Ways of Working training across Digital teams in the organisation transformation.• Conducted agile health radar workshops across all teams within the domain to measure improvements and identify areas for growth.Key Responsibilities:- Delivery of projects for Qantas Digital in the Travel Domain for a key critical system, online check-in;- Customer focused MVP driven by strong measurement and adherence to DVF measures (desirability, viability, feasibility);- Emphasis on MVP through ‘progress over perfection’ to ensure continuous delivery of value and benefits for the organisation;- Relationship management with internal and external stakeholders;- Supporting other IMs within the Travel Domain to improve and learn new techniques, solve issues;- Managing risks, issue san dependencies across all initiatives for the squads;- Scrum ceremonies including planning, retro, review, refinement, daily stand up;- Managing change required within the team to be able to pivot when the need arose;- Supporting the Product Owner and Delivery Manager in their roles to ensure the domain success. Show less

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  Westpac

  Sept 2020 - Mar 2021

  Scrum Master
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  Qantas

  Mar 2021 - now

  Delivery Manager