
Isha Jivani
Cutomer service front desk associate

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About me
Python | SQL | software testing | R
Education

Tops technology
-Software testing
SSASIT
2016 - 2020Bachelor of Engineering - BE Computer Science 7.8
St. Clair College
2022 - 2023Data Analytics for business
Experience

Walmart
Feb 2022 - nowCutomer service front desk associate● Responds to inquiries from clients seeking details on various items.● keeping track of and managing a company's front-end activity.● Tries to comprehend the circumstances and demands of the consumer.● Provides recurrently appropriate help to existing consumers to satisfy their demands.● Leads other team members to assist the customer in a highly suitable manner.● Offers superior service that goes above and beyond what customers expect.● Guarantees an excellent shopping experience and helps with salesfloor operations to foster consumer loyalty.● Receiving and placing customer service telephone calls.● Deals with consumer concerns, offers suitable remedies and substitutes within the allotted timeframes and follows up toguarantee resolution. Show less
Licenses & Certifications

Certified Software Tester (CSTE)
TOPS Technologies Pvt. LtdSept 2021
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