Mojtaba Behnam

Experience

• 

  Medycall

  Sept 2017 - Aug 2019

  ● Co-founded a company and investigated new markets, gaining commercial cooperation with the Ministry of Science to access the market.● Tested minimum viable product in collaboration with Amirkabir University.● Team building with limited resources

  • Product Manager

    Aug 2018 - Aug 2019

  • Co-Founder

    Sept 2017 - Aug 2019
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  Drsaina

  Jul 2021 - May 2023

  Product Manager

  ● Developed new metrics to monitor user waiting time and time spent on visits, discovered issues, lead the team in developing solutions, and reduced waiting time metrics by 14% and 32% after two months.● Identified the reason of customer unhappiness at the conclusion of visits, developed SLAs, and lowered the dissatisfaction metric by 13% in one month following the launch of a new product. ● Initiated A/B testing on the checkout page to reduce cart abandonment, resulting in a 4% increase in total business orders.● Discovered and resolved video calling issues for users and physicians, resulting in a 140% increase in orders and a 1% increase in overall revenue. Show less

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  TAPSI

  Jul 2023 - now

  Product Manager