Josie Ferrante

Experience

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  Fresh-Pak Chilled Foods Ltd

  Jan 1996 - Jan 1997

  Sales Administrator
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  Optoma

  Jan 1997 - Jan 2001

  Head of Logistics and Administration Department

  I was responsible for managing the operations of import-export and stock control as well as facilities management, security and general office administration.

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  Optoma

  Jan 2002 - Jan 2004

  Personal Assistant to Managing Director

  As well as general PA duties, my role entailed managing the company's relocation to new premises and managing the build of an office extension. I was also responsible for overhauling the company's operating procedures.

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  Cambridge Crystallographic Data Centre

  Jan 2004 - Jan 2012

  I was head of HR, Facilities and Health & Safety. The role entailed being a member of the Salary Review Panel which carried out the annual salary reviews as well as the Performance Assessment and Appraisal processes. I was responsible for heading the Health & Safety Committee and coordinating the biannual Board of Governors meetings. I worked closely with the Business Director on all matters relating to HR, H&S, facilities and events management.

  • Personnel and Facilities Manager

    Jan 2010 - Jan 2012

  • Personnel Administrator

    Jan 2004 - Jan 2010
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  OpenCloud Limited

  Apr 2013 - Mar 2017

  HR Officer

  OpenCloud, now acquired by Metaswitch, was an international telecommunications company with offices in the UK, New Zealand, Spain and Indonesia. This was a stand-alone HR role. My primary function was international recruitment of telecommunication engineers and sales consultants. This entailed extensive negotiation of rates and remuneration packages, and working with local solicitors and financial advisers in order to put in place engagement contracts which aligned with local employment legislation. In addition, I was in charge of all HR matters including: drafting policies and procedures, carrying out the annual salary review , calculate annual bonus payments, managing payroll instructions, administer company benefits. Show less

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  Age UK Cambridgeshire and Peterborough

  Aug 2017 - Sept 2018

  HR and H&S Manager

  Age UK Cambridgeshire and Peterborough is an independent charity which works locally to offer support and services to older people. It employs approximately 150 people across three offices and 7 day centres. This was a stand-alone position and I reported directly to the Chief Executive. Primary functions: • Together with the Executive Director, to carry out the annual salary review.• Provide support and advice to management on all HR matters including disciplinary, grievances, long term absences and performance management issues.• Review and implement organisational policies and procedures. • Responsibility for all aspects of Disclosure and Barring Services checks.• Responsibility for ER issues, including disciplinary, grievances and complaints.• Manage the recruitment process. • Member of the Leadership Team and required to provide regular updates to the Leadership Team and the Board of Trustees. • Ensure the organisation operated safely and within current H&S regulations.Achievements• Manage the TUPE transfer of eleven members of staff from three organisations. • Manage several ER cases including misconducts, grievance, complaints, and cases of long term sickness absence.• Carry out salary harmonisation across the organisation.• Put in place core training in the areas of: Safeguarding Adults, Fire Safety, Dementia Awareness and Lone Working. This included planning and delivering Personal Safety training across the organisation. • Implement the new GDPR legislation, including updating the Privacy, Data Protection, and Data Retention Policies.• Research and implement best practice advice in relation to benefit policies affecting staff on variable hours' contracts.• Carry out H&S and fire risk assessments on all sites from which the organisation operated and implement improvement measures. Show less

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  SH:24

  Nov 2018 - Feb 2020

  Human Resources Consultant

  Engaged on a consultancy basis to review the company policies and operating procedures and provide advice and support on employment relation issues.

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  East Anglia's Children's Hospices (EACH)

  Apr 2019 - Oct 2019

  HR Advisor

  Working within a wider HR team, I operate as first line HR support for Employee Relations issues and I provide advice and guidance to managers on all operational Human Resources matters.Primary functions:• Manage disciplinary and grievance matters, performance management issues and flexible working requests.• Provide advice, guidance and support to managers on all aspects of HR management in line with company policies, employment legislation, best practice, fairness and equality.• Manage employee relations casework in relation to sickness absence, including giving advice and support to managers, liaising with Occupational Health, and case review meetings with employees and managers.• Work in partnership with the Recruitment Coordinator to ensure that the recruitment and selection processes are managed in accordance with internal procedures as well as best practice.• Manage monthly payroll instructions. Show less

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  Optimum Patient Care

  Oct 2019 - Dec 2021

  HR Advisor and Recruitment Specialist at Optimum Patient Care (OPC)

  Part of a very small HR team, I manage the HR and recruitment operations in the UK and Australia.Primary functions:• Manage direct recruitment for all roles across UK and Australia, including shortlisting and interviewing candidates.• Manage the onboarding and induction operations.• Manage the annual appraisal processes.• Manage monthly payroll operations in UK and Australia.• Lead on all ER cases, including providing advice and guidance to managers. • Update the company policies and procedures. Show less

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  Hills Road Sixth Form College

  Jan 2022 - now

  Human Resources Officer