Brian Duff

Experience

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  Various Logistics Providers

  Jan 1997 - Jan 2001

  Account Manager

  Identified, secured and developed sales territories, setting and breaking revenue records through growth and development of assigned markets; involved in terminal openings and new service product rollouts, including international market servicesWorked directly with transportation clients to improve operational efficiency, productivity and processesEvaluated existing capabilities and established new systems and processes for the tracking, measurement, reporting, and analysis of all trafficPrepared and presented reports for senior leadership and Fortune 500 customersPrepared statistical data for contract negotiations and participated in negotiationsPerformed analysis of procurement and delivery lead times to meet customer scheduling commitmentsTrained client base on use of service provider’s online system for shipment tracking, accounts receivables, Over, Short and Damaged (OS&D) and Proof of Delivery (PODs) Show less

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  Cordell Transportation Company LLC

  Jan 2001 - Jan 2002

  Operations Specialist

  Tracked and updated daily shipment status, managed equipment maintenance tasks and performed logistics issue resolution

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  JET express

  Jan 2002 - Jan 2009

  Terminal Operations Manager

  Managed Corporate Headquarters and Indianapolis terminal for a Just-in-Time core carrier with 110 owner-operators, 32 company drivers and 8 person operations staffAchieved 98.6% on-time service performance within first year at the Dayton TerminalIncreased annual revenue from $500K to $6M+ within 2 years at Indianapolis TerminalRealized $1M annual resource utilization cost savings at Indianapolis Termina by consolidating and organizing containerization strategy and reducing the cost of extra rental equipmentBuilt and managed high performing Operations Teams; recruited, trained, evaluated and mentored start-up team of dispatchers, owner-operators and support staffDeveloped team performance metrics to monitor and control terminal service level achievement Show less

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  Akimeka, LLC

  Sept 2010 - Feb 2012

  Configuration Analyst

  JMLFDC’s Joint Medical Asset Repository (JMAR) System, Fort Detrick, MDDeveloped Serena Business Mashups (SBM) business process workflows to implement organizational business rules and change management policies; created and maintained training and tutorial presentationsMigrated JMAR workflows into new SBM structure; worked closely with development and requirements teams to correctly incorporate and adopt new processes; maintained and administered SBM access and rolesAnalyzed and organized JMAR’s Software Issues (SIRs) and Change Requests (SCRs) to ensure proper closure, priority and disposition resulting in a 50+% reduction of the request backlog in SBMInstituted and led structured, bi-weekly sustainment meetings between government client and JMAR Team Leads to review and prioritize outstanding change requestsActed as JMAR SharePoint Administrator; created team sitePlaced all JMAR Interface Control Documents (ICDs) under configuration management using PVCS Version ManagerConducted business requirements analysis for JMAR’s application module re-writes; documented requirements according to a Systems Requirements Specification (SRS) template Show less

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  CACI International Inc

  Feb 2013 - Mar 2024

  Configuration Analyst

  The Joint Medical Logistics Functional Development Center (JMLFDC) is a DoD organization responsible for full Software Development Lifecycle support of DoD’s automated medical logistics systems within the Defense Health Systems Services (DHSS) organizationManaged and processed internal and external access requests for 26 JMLFDC systems by interfacing with directly with Government client and end users; ensured access security protocols were applied and managed; managed system privilegesPackaged and migrated product releases through Test, Staging and Production; established and maintained build process, and implemented all system data patches on all application serversOrganized, prepared, and facilitated all organizational Change Management Control Boards and reviews; distributed meeting minutes, decisions, and action items to voting members and attendeesEstablished and maintained product versions using Opentext Business Manager and PVCS Version ManagerServed as Serena Business Mashups (SBM), Confluence, and Jira Subject Matter Expert; Admin on all SBM applicationsActed as Federal Information System Controls Audit Manual (FISCAM) CM Analyst and Audit Specialist with monthly audit report creation responsibility for production systemsResponsible for testing all changes to CM tools including SBM, PVCS Version Manager, Confluence, and JiraCreated and provided Configuration Management reports to end users and Government clientCreated and delivered new employee training for SBM Show less

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  Torch Technologies, Inc.

  Aug 2024 - now

  Configuration Management Manager