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Angelo Balladares

Angelo Balladares

Technical Support Representative

Followers of Angelo Balladares73 followers
location of Angelo BalladaresCagayan De Oro City, Northern Mindanao, Philippines

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  • Timeline

  • About me

    Technical Support Analyst, Technical Support Engineer, IT provider Contractor, MSP, CS -NCII TESDA

  • Education

    • Liceo de Cagayan University

      -
      Bachelor of Engineering - BE Industrial Engineering

    • Liceo de Cagayan University

      -
      Industrial Industrial Engineering

    • Asian College of Technology - International Educational Foundation

      2000 - 2003
      Electronics computer technology Computer Technology/Computer Systems Technology

    • Asian College of Technology - International Educational Foundation

      2001 - 2003
      Electronics Computer Technology Computer Technology/Computer Systems Technology

    • Asian College of Technology - International Educational Foundation

      2000 - 2003
      Bachelor's degree Computer Technology/Computer Systems Technology 85

      Activities and Societies: Interminably Undefiable Fraternity 19(IUF)93 A strong brotherhood of men & women with strong bond on respect and camaraderie.

    • Liceo de Cagayan University

      -
      Industrial Engineering Computer Technology/Computer Systems Technology

    • Asian College of Technology - International Educational Foundation

      -
      Electronics and computer technology Computer Systems Networking and Telecommunications

  • Experience

    • TeleTech Philippines

      Jan 2006 - Sept 2009
      Technical Support Representative

      Inbound calls, chat and email support. Cable, internet and billing support US company.

    • ACTS Computer Technology Solutions Inc.

      Aug 2009 - Dec 2013
      Senior Technical Support Engineer

      Overall in-charge in store operations and people management.

    • EPLDT Ventus

      Oct 2009 - May 2010
      Customer Service Representative

      Technical Support Representative SMART Broadband

    • Alcatel mobile

      Jun 2012 - Dec 2012
      Retail Sales Specialist

      As Retail Sales Coordinator my works was to coordinate with finance department to collect for check payment on retailers. Create orders for new mobile model handset from our partner stores in the area.

    • Brother International Philippines Corporation

      Dec 2012 - May 2013
      Technical Support Engineer

      Technician repair in printers and electronics machine products under warranty period.

    • ActionLabs IT Services Phils. Corp

      Jun 2013 - Dec 2013
      Field Engineer

      Onsite troubleshooting on desktop computers and laptops.

    • Personal Collection Direct Selling Inc.

      Dec 2013 - Jul 2024
      IT Infrastructure Technical Support Analyst

    • ACJ Computer Tech Solutions

      May 2023 - May 2024
      Manage Service Provider

      IT Service Provider

    • Shell

      Aug 2024 - now
      Field Engineer

      On call Field Engineer Support

  • Licenses & Certifications

    • Excellence Customer Service

    • Sophos Certification

      Sophos
      Jul 2020

    • Shell Safety Passport

      Shell
      Jul 2023