Naomi L.

Experience

• 

  Evergreen Jiaosi Hotel

  Jun 2018 - Aug 2018

  Sales Assistant

  - Referred customers to various services by evaluating needs and providing recommendations.- Maintained records related to sales, returns and inventory availability.- Created data base for customer information to increase efficiency to 90% during calls.- Translated English to Chinese for 85% of the paperwork.

• 

  Hera Cafe

  Dec 2020 - May 2021

  Coffee Shop Attendant

  - Communicated clearly and positively with coworkers and manager.- Handled currency and credit transactions quickly and accurately.- Took initiative to find extra tasks when scheduled duties were completed.

• 

  Blue Bottle Coffee

  Dec 2021 - now

  - Delivers exceptional hospitality to guests and teammates by anticipating their needs.- Helps with operational duties regarding currency and employees. - Ensures quality regularly to uphold standards during high-volume, fast-paced hours.- Delivers exceptional hospitality to guests by anticipating their needs.- Helps with operational duties regarding retails.

  • Assistant cafe leader

    Oct 2023 - now

  • Shift Lead

    Jan 2023 - Oct 2023

  • Barista

    Dec 2021 - Jan 2023
• 

  Boston University AdLab

  Jan 2022 - May 2022

  Art Director

  - Worked on existing campaign for Celebrity Cruises - Developed 7 creative executions and suggested 2 partnerships and 2 stunt ideas based on research and client feedback- Won first place in AdLab awards for agency-wide creative challenge- Won best team (The Grandlabbie) during final evaluation