Kaih Fields

Experience

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  California State University-Sacramento

  Sept 2013 - Apr 2015

  Administrative Assistant

  - Supported the Dean of Educations’ Assistant in managing daily operations and administrative tasks- Assisted in Coordinating meetings, events, and travel arrangements for the Dean and faculty members- Prepared and distributed correspondence, reports, and documents for academic committees and stakeholders- Managed departmental budgets, expenses, and procurement processes in compliance with university policies- Provided administrative support to others in the department , including scheduling appointments, managing student records, and handling inquiries.- Demonstrated excellent organizational skills and the ability to multitask in a fast-paced environment.- Utilized computer application programs to efficiently complete tasks and maintain accurate records.- Maintained confidentiality and exercised discretion in handling sensitive employee / student information. Show less

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  The Children's Place

  Apr 2015 - Dec 2016

  Key Carrier, Lead sales Associate
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  LVMH

  Apr 2017 - Jun 2018

  Client Service Representative

  - Managed client inquiries, requests, and concerns through various communication channels, demonstrating a customer-centric approach and problem-solving skills- Managed escalations from dissatisfied clients, addressing issues promptly and finding satisfactory resolutions to ensure client satisfaction and retention- Collaborated with sales and marketing teams to promote new products, services, and promotions to clients during interactions-Cultivated and maintained strong relationships with clients, providing personalized service and ongoing support to ensure client satisfaction and loyalty- Utilized CRM systems to track client interactions, manage personal client portfolios, and streamline communication to enhance customer engagement and retention- Proactively reached out to personal clientele via email to provide updates, promotions, and personalized recommendations to drive sales and foster long-term relationships- Successfully upsold and cross-sold products and services during OTP interactions, exceeding sales targets and maximizing revenue opportunities Show less

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  Landin Communications

  Mar 2020 - Feb 2022

  Social Media Manager

  - Skilled and creative Social Media Manager with a track record of developing and implementing successful social media strategies- Proficient in managing various social media platforms, including Facebook, Instagram, Twitter, and LinkedIn- Experienced in creating compelling content, analyzing metrics, and collaborating with cross-functional teams- Strong communication skills and passion for staying current on industry trends and best practices

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  ACES (Comprehensive Educational Services)

  May 2020 - Mar 2021

  Behavioral Therapist

  - Conducted comprehensive assessments and developed tailored treatment plans based on the principles of Applied Behavior Analysis to address the unique needs of each client- Implemented evidence-based interventions and behavior modification techniques to promote skill development, increase positive behaviors, and reduce challenging behaviors- Worked collaboratively with a multidisciplinary team, including parents, caregivers, and other professionals, to coordinate treatment goals and ensure consistency in therapy implementation- Utilized data collection and analysis to track client progress, make data-driven decisions, and adjust interventions accordingly to achieve desired outcomes- Provided ongoing support, training, and guidance to parents and caregivers to reinforce therapy strategies and promote generalization of skills in various settings Show less

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  Private company

  Jan 2021 - now

  Care Assistant

  - Responsible for coordinating patient appointments, ensuring timely follow-up, and providing excellent customer service to patients.- Assisted with daily living activities, including meal preparation, housekeeping, grooming and transportation- Demonstrated strong communication skills in effectively liaising between patients, and healthcare providers- Maintained patient confidentiality and adhered to all HIPPA laws and regulations.- Utilized sound judgment in responding to patient concerns and issues, ensuring their needs were addressed promptly and effectively. Show less

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  Nine Ninths LLC.

  Aug 2021 - now

  Freelance Writer

  Experienced and talented Ghost Script Writer/Editor with a passion for storytelling and a strong command of the written word. Skilled in collaborating with clients to develop scripts for various projects, editing and revising scripts as needed, and ensuring client satisfaction. Possess excellent communication skills, attention to detail, and ability to work efficiently under tight deadlines. Background in screenwriting, copywriting, and related fields. Remote position with flexible hours. Dedicated to creating compelling and impactful scripts for diverse clients. Show less