Sirimada Thardkaew

Experience

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  Dusit Princess City Centre, Dubai

  Sept 2009 - Feb 2010

  Restaurant Hostess

  - Pre-opening team in a 120 room 4-star city hotel, emphasis in Food & Beverage.- During pre-opening, responsible for creating tracking documents, headed the outlet training ensuring SOPs were practiced.- Run daily operation offering high level of customer service and ensuring work accuracy according to HACCP and Dusit Food Safety Procedure.

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  Dusit Thani Dubai

  Feb 2010 - Jul 2012

  Guest Service Agent

  - Provided superior customer services to all guests ensuring smooth operation from check-in to check-out in compliance with Service Standards and UAE law.- Assisted with Thai Groups preparation from room assignment to group check in and billing process, checked that they were accurately posted in the PMS.- Upsold rooms and other revenue increments and achieved group goals.

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  Oscar holiday Tour & Exhibition Ltd.

  Jun 2012 - Apr 2013

  Assistant to General Manager

  - Handled all requirements as assigned by the GM, such as designing package tour, prepared Visa applications and other required traveling documents.- Contracted hotels, air -tickets and overseas agent as Land Operators. - Conducted guided tour to multi destinations, mainly the UAE, ensuring smooth transition throughout the journey.

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  Mountin Creek Golf Resort & Residences

  Apr 2013 - now

  Sales & Marketing Manager

  - Bangkok-base corporate sales for Khao Yai's prestigious 27-hole golf course, the largest course in the Northeastern region. - Develop and lay out effective sales strategies, review and reinforce when required to always enhance end results- Key events organised such as Chill FM Annual Concert (Chill on the Hill 2013, 2014 and 2015) and Mystic Valley Festival 2017- Organize local and international Golf Tournament- Manage publications advertisement; sourcing new platform to continue expanding media visibility- Supervise social media activities to increase brand awareness through Intragram, Facebook Page and Line@ application Show less