Sarah Rudder - Chulhan

Experience

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  Schlumberger

  Jan 2005 - Jan 2007

  Application Support Engineer

  Liased with client accounts in Trinidad and Tobago, Suriname, Barbados, and Jamaica, providing technical software support for three applications: GeoFrame, Petrel, and Interactive Petrophysics.Supported marketing activities including presentations, demonstrations, and technology launches.I was a team memeber that condcuted a successful migration of customer data from competitor software to company products. Coordinated major events including local and national technical symposiums and trade shows Show less

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  Schlumberger Information Solutions

  Mar 2007 - Dec 2009

  Commercialization Engineer

  Worked as a part of a team that ensured market readiness of individual software products prior to software release, working in tandem with internal Development Team to evaluate and streamline product performance.Designed and managed differentiated test strategies, attending to specific application workflows.Reviewed software requirements and specifications to inform recommendations on product effectiveness, integration, and usability; ensure reconciliation of product with specifications.Provided effective training to junior Commercialization staff, offering insight to best practices.Prepared and disseminated test result documentation in timely manner to facilitate defect tracking.Interfaced with clients to offer technical support as necessary, ensuring satisfaction and loyalty. Show less

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  Schlumberger

  Nov 2009 - Oct 2010

  Education Service Delivery Manager for USA

  Incept, develop, and implement marketing and promotion training services, performing needs assessment to discern requirements and crafting products to meet overall corporate objectives.Liaise with training managers in all major oil companies including Hess, ConocoPhillips, and Exxon Mobile, collaborating to determine, fulfill, and streamline ever-evolving training requirements.Analyze effectiveness of each education product leveraging Excel, identifying areas for improvement; execute qualitative assessments of program performance by interfacing with trainees and trainers.Drive integration of new media and technologies with existing and newly-developed services.Collaborate with corporate personnel to ensure proper development of training services infrastructure. Show less

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  Schlumberger Information Solutions

  Feb 2011 - Mar 2015

  Design, develop and deliver innovative and informative training materials for Petrel based on client workflows.Sited as Subject Matter Expert SME for Geology; positioned as Oslo Training Center ManagerInstructed course on Petrel Fundamentals, Petrel Geology and Petrel Property Modeling Developed critical Policies and procedures to ensure the quality of training delivered in North America. These policies resulted in a 50% reduction in service quality issues.Also worked closely with the business development manager on external and internal advertising of NExT product offerings

  • Senior Instructor and Instructional designer for Petrel

    May 2012 - Mar 2015

  • NExT Business Policy Manager for North America

    Feb 2011 - May 2012
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  ReImage

  Apr 2015 - Dec 2015

  Learning and Development Consultant

  * Organisational learning and development consultant & Lego Serious Play facilitator for reputed clients* Designed integrated marketing and communications strategy to promote a high impact L&D programme* Developed customised seminars and adopted the Lego Serious Play model/method to drive staff competence

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  Yara International

  Jan 2016 - Mar 2022

  Change Manager for the global human capital management project,overseeing training , communication and change activities. § Manage the governance, development & delivery of training for SAP and other projects§ Developing and integrating change management, training & communications strategy for the adoption of ttkf§ Develop training courses & training catalogs that align with ERP strategy.

  • Change Manager

    Dec 2017 - Mar 2022

  • Training Manager

    Jan 2016 - Dec 2017
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  Self-employed

  Mar 2021 - Apr 2022

  Transformation and Business Agility consultant

  Subcontractor to Shell TT, I supported the organization in adopting Agile practices and methodologies in a series of assimilation stages. I supported the digital transformation leader in challenging the status quo to promote an environment and culture of continuous improvement, experimentation, and innovation. I partnered with several scrum masters as they implemented a holistic, people-centered approach and gained valuable insight into the process. Some key achievements in this role include: • Decreased the period required to develop and implement new digital technologies by 20% by establishing a digital tribe. • Facilitated Shell TT's understanding of Agile methodology and how to apply it beyond product development.• Grew the Agile community by creating an Agile communication program at Shell TT, incorporating video and yammer. Freelance Management consultant services provided to various small businesses include:• Design and implementation of the employee onboarding program and learning and development programs aimed to streamline processes, ease the pressure on the organization's leaders and empower employees. • Attracted new business and employees by creating an effective social media strategy for various organizations • Designed content marketing strategies and composed content, including white papers and blog posts. Show less

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  National Commercial Bank Jamaica Limited (NCB)

  Apr 2022 - Oct 2022

  Business Agile Lead

  Develop and ensure the timely implementation of the digital retail banking service roadmap. That focuses on supporting the development of growth and transformation of digital solutions for customers and business that maximizes business value.

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  CIBC FirstCaribbean International Bank

  Oct 2022 - now

  Assoicate Director, Digital Client Experience

  Responsible for executing the enterprise-wide digital strategy and the rapid delivery of digital solutions which facilitate the improvement/enhancement of both the client and employee experience.