Shane X.

Experience

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  Tender love and care llc

  Sept 2015 - now

  Founder

  Family base licensed Recipe Co-owner, Patent Holder, Project Co-founderMajor Product Director of En-Yan Roast-Duck Chain Stores. Lead materials managing, supply chain planning, and supply chain control & execution capabilitiesSupervise and lead activities with contract manufacturing groups, vendors and key suppliers, including business, logistics, delivery, and technical negotiationsSupport qualification and validation activities for manufacturing processes or equipment. (Roast Duck Deli Chain Stores) Technical Support and Producing Monitor & Supervision for Song’s Beef Chili Sauce Manufacturing processes. Oversee and facilitate manufacturing and product quality operations. Lead manufacturing activities related to design transfer, forecasting Show less

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  Alphabet

  Mar 2016 - Dec 2017

  Adult Family Care Intern (Nursing)-Alzheimer's Disease

  1.Lead or co-lead a support group for family members and caregivers seeking assistance, emotional support and information on all topics related to Alzheimer’s disease caregiving from diagnosis through the continuum of care, legal issues, research and advocacy information, and opportunities.2.Daily Nursing for Alzheimer's Seniors.

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  Saks Fifth Avenue

  Jul 2017 - Jan 2018

  Salesperson

  Sales Person At Saks Fifth Avenue Cosmetic Department. Great performance of completing multi-task jobs in fast-paced working environment. Professional & Excellent communication skills with coworkers and clients. Esp. handling hassle clients’ issues. Participated in team meetings and training seminars in positive professional methods. Great outstanding sale-achievement: Half million salesperson (2017&2018)Demonstrated mathematical skills to explain the benefits of purchases, and complete department goal & financial records, and prepare seasonal plans.Great Outstanding business-based relationships with clients.Proficiency and fluency in using both Social medias & Internet for clientele, advertising, customer network & communications, sale-related marketing comparison and product differentiations.Acquainted with products of Majority international Beauty & Skincare brand. Creates a welcoming environment by greeting and approaching customersExceeds customer expectations by providing assistance with a positive attitudeRecommends merchandise based on product knowledge and customer preferencesKnowledgeable and educates self and others on merchandiseDemonstrates timely follow-up and follow-through on customer requests and commitmentsActively creates a welcoming environment through teamwork and collaborationEffectively utilizes mobile devices to communicate with customers and expand businessEffectively utilizes available clientele tools and resources to increase personal businessFrequently advises customers of the benefits of the Credit program, had opened at least 3 accounts every month. Works to develop long term customer relationshipsAssist in maintaining visual and merchandise presentation standards on the selling floorEnsure audit complianceDemonstrate flexibility and ability to adapt to the changing needs of the business Show less

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  Neiman Marcus Group

  Jan 2018 - Dec 2018

  Sales Professional

  Achieved over $500,000 in sales in 2018.Consistently opened three new credit accounts per month.Organized private events for Mandarin-speaking clients to promote engagement with the international community.Collaborated with local businesses to increase brand awareness and increase sales. Provided attentive and personalized service to customers.

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  Asian Health Services

  Jan 2018 - Dec 2018

  Group Facilitator

  • Facilitated support group and assisted members in developing the specified goals• Built positive morale with individuals (which has PTSD), Provided peer support among each other• Created a safe space to share their stories, and listened to other perspectives• Provided and edited project documents, presentation ppt.• Provided Healthcare quality improvement, and increased consumer involvement, practical and emotional assistance to patients (Included the essential educations of HIV and STD knowledge)• Practiced healthcare care services, attended cross-department/agency activities and corporations Show less

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  NuFACE

  Jan 2019 - Aug 2020

  Beauty Consultant

  Set and achieve sales goalsProvide honest and confident feedback to customers about style and fitSeek fashion and product knowledge to build expertiseBuild lasting relationships with customersGrow sales by opening Rewards program accounts (credit card)Work with the team to keep the department “runway ready”.Excellent communication and interpersonal skillsThe ability to excel in a competitive team environment and prioritize multiple tasks in a fast-paced environmentOrganization and follow through Show less

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  Greystar

  Mar 2019 - Aug 2019

  Leasing Professional

  coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.*Coordinated marketing, leasing, and renewal strategies to achieve tenant occupancy, retention, and revenue goals for the community.*Provided attentive service to occupants to ensure satisfaction throughout the term of their stay and secure lease renewals.*Led personalized tours for prospective tenants. Show less

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  Nordstrom

  Nov 2019 - Sept 2020

  Salesperson

  For La Mer*Developed robust strategies for promoting customer engagement.*Applied expert knowledge to advise clients on various cosmetic and skincare products.*Awarded 'Top Sales Rep' within the cosmetics department after achieving $25,000 in weekly sales.*Utilized native fluency in Mandarin Chinese to assist Mandarin-speaking clients.*Spearheaded event planning efforts for the cosmetics department.

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  Flyhomes

  Oct 2020 - Jan 2023

  Senior Real Estate Agent

  *Closed over $50 million in residential real estate transactions, of which $16 million were referral or repeat-customer based *Effectively managed a pipeline of over 200 clients.*Hosted training workshops for a team of 19 colleagues in both English and Mandarin Chinese.*Trained new employees on contract hygiene and comprehension, home touring need-to-knows, customer pipeline management, lead generation, and negotiation strategy.*Led over two thousand home tours in the Greater Seattle area.*Utilized CRM software to manage client pipelines.*Prepared and reviewed comparative market analysis reports and presented them to clients.*Conducted telephone and email outreach to generate leads. Show less

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  YuenCo Real Estate

  Jan 2023 - now

  Senior Broker
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  Compass

  Mar 2023 - now

  Senior Broker