Tecla Raimondo

Experience

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  Ryanair - Europe's Favourite Airline

  Feb 2015 - Nov 2017

  Azafata de vuelo
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  Teleperformance

  Jan 2018 - Jan 2019

  Sales Reception Desk

  Provide frontline service to customers and route their calls to the appropriate department.Provide an efficient service in answering customer queries.Create new leads opportunity.Working with Salesforce CRM.Perform duties in a compliant manner in accordance with policies and procedures.Develop and maintain a working knowledge of our products.

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  Casino Barcelona

  Mar 2018 - Jan 2018

  Receptionist

  Attending clients at the entrance of the building, checking IDs and registering clients' data in the system. Checking elegibility of the clients for them to get in. Assessing clients during their stay in the building.

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  Google Marketing Solutions - Teleperformance España

  Jan 2019 - Oct 2021

  Digital account manager

  Google Ads product specialist advisor, working for Italian portfolio companies in relation to their marketing strategy. Suggest online business plan formats, targeting solution, campaign building and optimizations. Contributing to develop operations processes and sales strategies aimed at optimizing the market potential and improving customer sales and profit margins.

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  SOLVE THE X

  Oct 2021 - Mar 2024

  Marketing Manager