Medina Bills

Experience

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  Austin Community College

  Aug 2002 - Sept 2006

  Admissions Clerk

  • Managed a busy, fast-pace office; directed inquiries in person and on phone • Resolved inquiries via electronic documents management system exercising practical and methodical problem-solving skills and sound judgment • Provided exceptional customer service to students, faculty, staff, parents and perspective students• Collected, examined and verified accuracy of applications and other data intake forms for admittance• Filed original documents in requisite format that makes data extraction quick and easy • Routed applications and documents for review to respective departments and external agencies Show less

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  St. Edward's University

  Sept 2006 - now

  Administrative Secretary

  Provide complex, upper-level support for all activities in Campus Ministry. Manage the department office. Reports to Director of Campus Ministry.• Schedule appointments, prepare meeting minutes ensuring follow-through, organize travel arrangements and reserve space for meetings collaborating interdepartmentally• Manage multiple calendars including directors; accommodate scheduling conflicts• Track expenditures and income; reconcile budget reports for departmental operating budget• Process and maintain accurate records for all financial transactions such as payments, invoices and reimbursements via Concur and Banner in compliance with administrative and fiscal mandates in a timely manner• Recruit, train and supervise three graphic designers and three office assistants• Manage up to 20 graphic design projects simultaneously• Assist in planning and implementing annual Leadership Trainings; manage application process• Assess Leadership Training program and implement redesign recommendations• Compose correspondences, forms, reports, spreadsheets and presentations; demonstrate confidentiality• Purchase office equipment and supplies; maintain inventories and costs• Coordinate Annual Thanksgiving Food Drive; increased number of families served from 20 to 85• Collaborate with colleagues to develop and implement strategies to run an efficient department• Establish long-term relationships with internal and external stakeholders; manage communications• Serve as a welcoming presence and resource to guests and vendors; resolve inquiries and requests • Interpret and apply university administrative policy changes that impact office operations; communicate changes to department and ensure compliance • Coordinate the Nonprofit & Volunteer Fair; increased number of fairs from once to twice a year• Maintain department webpages via Drupal, an open-source Content Management System Show less