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Gillian Tebbutt

Gillian Tebbutt

Member Service Representative

Followers of Gillian Tebbutt975 followers
location of Gillian TebbuttSaskatoon, Saskatchewan, Canada

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  • Timeline

  • About me

    Manager, Customer Solutions

  • Education

    • University of Saskatchewan

      2008 - 2013
      Bachelor of Commerce (B.Com.) Marketing

    • University of Saskatchewan

      -
      Bachelor of Commerce - BCom Marketing

  • Experience

    • Diamond North Credit Union

      May 2009 - Aug 2009
      Member Service Representative

    • Diamond North Credit Union

      May 2010 - Aug 2010
      Member Service Representative

    • Federated Co-operatives Limited

      Jan 2011 - Aug 2011
      Petroleum Sales Specialist (co-op position)

    • Parkinson Society Saskatchewan

      May 2013 - Jan 2014
      Special Events Assistant

      SuperWalk 2013 Coordinator:-Sponsorship acquisition and relations-Walker communications and relations-Social Media-Donation Tracking-Volunteer training and management-Promotions assistant-OperationsQuarterly Parkinson Press newsletter EditorMonthly ePress EditorDonation ProcessingLows In Motion Administration -ticket tracking-sponsor tracking-donation tracking-general administration

    • Vendasta

      Mar 2014 - Aug 2016

      Responsible for facilitating growth in Vendasta's highest revenue partners by providing online product and sales training and identifying new business opportunities for teams across the U.S. Communicated product updates to partners and understood the effects of these updates on each partner. Evaluated product feature requests and relayed this feedback to the development team. Provided onboarding services, product training, and technical support to Vendasta's top revenue partners. Coordinated with the management and development teams in prioritizing technical issues and product feature requests. Communicated all product updates to affected partners. Responsible for onboarding new Digital Agency partners, setting them up with the appropriate rate cards and expectations of Vendasta fulfillment teams. Implemented new agency offerings and coordinated with the sales team to adjust sales scripts and rate cards. Trained new team members about managing clients' online reviews, social media, and virtual listings.

      • Premium Account Executive

        Jan 2016 - Aug 2016

      • Premium Partner Specialist - Technical Support

        Jul 2015 - Dec 2015

      • Digital Agency Business Development Manager

        Dec 2014 - Jul 2015

      • Digital Analyst

        Mar 2014 - Dec 2014

    • Zu

      Aug 2016 - Jun 2017
      Account Manager

      As an Account Manager, I was the bridge between zu clients and the zu team. I oversaw and assisted in projects, from website builds to strategy consulting, and ensured that timelines and budgets were being met. I worked with incredible individuals at Saskatchewan Blue Cross, Saskatchewan Teachers' Federation, Great Plains College, the City of Saskatoon, and Workers' Compensation Board of Saskatchewan.

    • Güd eats inc.

      Mar 2018 - Mar 2019
      Day Leader & Media Coordinator

    • Zu

      Mar 2019 - Apr 2022
      Design Coordinator

    • SaskEnergy

      Jun 2022 - now

      • Manager, Customer Solutions

        Apr 2024 - now

      • Customer Solutions Leader

        Sept 2022 - Apr 2024

      • Customer Solutions Leader

        Jun 2022 - Sept 2022

  • Licenses & Certifications

    • Serve It Right

      Saskatchewan Tourism Education Council
      Jun 2018

    • Disney's Approach To Quality Service

      Disney Institute
      Mar 2017

    • Energy Management Professional 101

      Canadian Institute for Energy Training (CIET)
      Oct 2023

    • Create and Manage eSignature Templates

      DocuSign
      Oct 2023

    • Zu Academy Design Thinking: Fundamentals

      Zu
      Apr 2020

  • Honors & Awards

    • Awarded to Gillian Tebbutt
      TD Entrepreneurship Challenge 3rd Place Enactus Canada Regional Exposition Mar 2013 Presented on current Enactus U of S entrepreneurship-based programs in front of 20 judges and placed 3rd in a pool of 9 school teams. This is the first time that Enactus U of S (formerly SIFE Saskatchewan) has placed at the regional level.
    • Awarded to Gillian Tebbutt
      2nd Place Marketing JDC West Jan 2013 Placed second among 12 marketing teams from Western Canada.

  • Volunteer Experience

    • Volunteer Teacher

      Issued by AKD School Battambang on Dec 2017
      AKD School BattambangAssociated with Gillian Tebbutt

    • Team Captain

      Issued by FMG Dragon Boat Festival on Jul 2016
      FMG Dragon Boat FestivalAssociated with Gillian Tebbutt

    • SuperWalk Volunteer

      Issued by Parkinson Society Saskatchewan on Sept 2014
      Parkinson Society SaskatchewanAssociated with Gillian Tebbutt

    • Warehouse Volunteer

      Issued by Saskatoon Food Bank & Learning Centre on Dec 2012
      Saskatoon Food Bank & Learning CentreAssociated with Gillian Tebbutt

    • Event Volunteer

      Issued by Saskatoon Run for Diabetes on Jan 2010
      Saskatoon Run for DiabetesAssociated with Gillian Tebbutt

    • Online Marketing Consultant

      Issued by Small Business Owners in South East Asia on Sept 2017
      Small Business Owners in South East AsiaAssociated with Gillian Tebbutt

    • Immigration Assistant

      Issued by Cambodian Resident on Dec 2017
      Cambodian ResidentAssociated with Gillian Tebbutt

    • Childcare Volunteer

      Issued by MAXIMO NIVEL on May 2013
      MAXIMO NIVELAssociated with Gillian Tebbutt