Maeve McErlean

Experience

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  Horseracing Ireland

  May 2012 - Aug 2012

  Business Analyst
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  Accenture

  Sept 2012 - Feb 2018

  Accenture Management Consulting (Talent and Organisation dept.)

  Experience in leading large scale transformation programmes with companies across UK and Ireland. Change Lead - Large Irish Electricity provider Managed the transition, planning and readiness of the set up of 9 new directorates, including all change management activities for over 6100 people. Included leading CEO bootcamps for top ~300 members of the organisation to embed new ways of working.Organisational Impact Lead - Large multi-utility company Identified the key change impacts to the organisation (c. 1300 staff) through a new operating model design implementation. Capability Development Lead - Large Irish Renewable and Sustainable Energy Supplier Developed capability improvement initiatives for the supply chain department which included recruitment needs analysis and training / coaching initiatives to improve and eliminate any gaps. Business Process Lead - Large Irish Transmission System Operator Drove the complex development and improvement of more than 180 processes during the Integration of the Irish electricity market in Europe.Customer Strategy Consultant - Large UK Water Utility Developed initiatives to reduce customer complaints for CEO. Reviewed performance management and training framework, recommended changes to strategy to ensure efficient E2E complaints handling and resolution.Operational Readiness (Large Water Utility) Developed and delivered the training material for the Contact Centre ahead of a large billing go-Live serving 1.8 million customers.Water Industry Operating Framework (Large Water Utility) Developed a roadmap of change for the next 4 years to identify what programme of work needed to be delivered to the water Industry by the Utility. Enterprise Reporting Solution (Large Water Utility) Defined metrics, data requirements, calculations and targets for a set of 143 KPIs across the business, all relating to the utility business plan. Show less

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  100minds

  Sept 2013 - Jun 2015

  Mentor

  100minds is a volunteer-run, non-profit organisation, founded in 2013, that brings together some of Ireland’s top students and connects them with one cause to achieve big goals in a short space of time. 100minds was created by, and is run by, a small group of young professionals in Dublin.How 100minds works is simple – by taking a group of Ireland’s most entrepreneurial and proactive students and challenging them to raise €1,000 each, this year we have set ourselves the goal of collectively generating €150,000 in just 100days. Every cent of the money raised will be donated to our chosen charities for the year: Barnardos and Blossom Ireland. In its first year running, 100minds accepted 100 participants from Dublin’s biggest colleges. Between November to February €138,000 was raised for Temple Street Children’s Hospital (smashing the €100,000 target).As a 100minds Mentor, my role is to work with a group of the students, guiding and supporting them to reach their €1,000 fundraising target. This role also includes broader support such as career guidance (CV/Job application tips) and help with networking. Show less

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  Accenture

  Feb 2019 - now

  Establishing Accenture's innovation capability in market for Australia & New Zealand, and across the wider APAC region. Includes running team of 20 + innovation practitioners; working with c-level clients across all industries. Led all innovation engagements globally for our Software and Platforms Industry group @ The Dock. Included growth strategy, embedding innovation culture amongst executive teams, design thinking, sprint methodology and executive facilitation with VP and C-Level audiences.

  • Innovation Lead | Growth Markets

    Sept 2022 - now

  • Industry Lead for Software & Platform clients

    Oct 2020 - Sept 2022

  • Innovation Lead - Client Innovation Services

    Feb 2019 - Oct 2020