
Victor B.
Technician SAT

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About me
Lead Technical Quality Manager
Education

IES Moratalaz
1996 - 1998Grado superior Informatica y Comunicaciones Computer/Information Technology Administration and Management
Universidad Autónoma de Madrid
1998 - 2002Informatica de Sistemas
Experience

Payma Corporation
Feb 1996 - Dec 1996Technician SATTechnician SAT to check configuration hardware and analysis network.

GRUPO DL PLUS SAS
Jan 1997 - Dec 1997Configuration ManagerMaintance Hardware and configuration network for customers Bankia, Santander, BBVA.

Golden Lab Software, Inc.
Jan 1998 - May 2000Responsible Dpto ITMaintance Hardware and configuration network.

KPMG
Jun 2000 - Feb 2004Database Administrator in Oracle Financials 11.0.3 & 11.5.9, AP, PA, AR y GL. Oracle Discover, Sql Plus, Forms\Report 6i, Toad, Console Enterprise Manager expert in Clon environment, role user, security, updates (8i a 9i), patches, backup, AutoConfig, RapidInstall and modules CRM, PRM, PMS HelpDesk Support S.O. Linux, W2K, Solaris, HP-UX. BBDD Oracle 9.X, 10.X y 11.X, Sybase, Max DB 7.6, SQL 2000/2005/2008.
DBA Administrator
Apr 2003 - Feb 2004Helpdesk Coordinator
Jun 2000 - Mar 2003

Telefónica
Mar 2004 - Dec 2006Junior SAP Basis AdministratorExpert in migration SAP Portal EP 6.0, 7.0, 7.3 and Knowledge Management, Trex 6.0 -7.0 , Developer Workplace, Developer Studio, Process Integration, e-recruiting, ESS, MSS, SSO, SAP Console, SAP R/3, ECC, BW, NW, BI, CRM, MDM, SRM, BPC, Trex, e-recruiting, PI.

SAP
Jan 2007 - Jan 2009Senior SAP Basis AdministratorManagement in SAP Basis modules for client Metrovacesa, ICO, ColepCCL, Cepsa, ITP, Avanzit, Reganosa, Ube, Repsol.Knowledge in Trex 6.0 -7.0 , Developer Workplace, Developer Studio, Process Integration, e-recruiting, ESS, MSS, SSO, SAP Console, SAP R/3, ECC, BW, NW, BI, CRM, MDM, SRM, BPC, Trex, e-recruiting, PI, HCM, EHS, Solution Manager 7.0, 7.1, SAP APO, SCM

Hewlett Packard Enterprise
Feb 2009 - Apr 2018Ability to provide knowledge within SAP area. Identify client needs and define requirements and design applications to meet business process and application requirements. Develop and execute activities related to end-to-end project management, including project plans. Proactively monitor, manage and report on execution of deliverables, SLA.Migrations SAP NW7.5/ SAP Vistex / SAP Fiori / SAP VPC clients Pulcra, Tous, Ferrovial, FCC, Uralita, Puig, Cellnex, Autopistas.Migrations SAP HANA S/4 HANA Plataforma Cloud clients Ube, Calvo, Pescanova.Migrations SAP HANA Cloud Compute Pools clients Generalitat, Mango.Migrations SAP HANA with Scale-Up (HA Dual & Single Node) and Scale-Out (HA & No-HA) clients Generalitat, Pescanova Show less
SAP Project Manager
Apr 2016 - Apr 2018Senior SAP Basis Administrator
Feb 2009 - Mar 2016

Capgemini
May 2018 - Oct 2018SAP Project ManagerConduct the project planning activities and manage the execution of large scale, high risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing). Evaluate complex situations accurately and identify viable solutions that create successful outcome for the client. Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables. Manage and communicate a clear vision of the project’s objectives and motivate the project team to achieve them; create a projectenvironment that enables peak performance by team members. Ensure proper use of methodology, tools and procedures. Control risk, forecast and cost sheet Show less

SAP
Nov 2018 - nowI am responsible for defining and driving the strategy for the customer's SAP landscape, building on my deep understanding of their business and technical goals and challenges. Aligning with my strong internal network and the customer's internal resources I drive IT planning and strategy to ensure the customers are taking full advantage of new innovations and realize the potential value of their SAP solution landscape. I act as a mentor to the newer members of the team, ensuring repeatability by creating and refining a structured framework of topics and processes. Show less Premium Engagement & SAP MaxAttention.Create & align Service Plans for the engagement with customer and other stake holders in the areas of Integrated E2E Application Lifecycle Management”, “Integration Validation”, “Run SAP Like a Factory”, and “Orchestrated Accelerated Innovation”.Management SAP COE resourcesDrive Service Plan execution, tailor service delivery to the specific customer needs, and measure the results to demonstrate the value to customer management.Drive follow-up and implementation of service recommendations.Facilitate identification, analysis and resolution of Top Issues.Join Service Deliveries for their customer wherever possible.Create and maintain SAP-internal and customer management reportingSupport other engagements by delivering regular backoffice services for other TQMs Show less
Lead Technical Quality Manager
Sept 2020 - nowTechnical Quality Manager
Nov 2018 - Sept 2020
Licenses & Certifications
- View certificate

Developing Business Acumen
LinkedInApr 2023 - View certificate

Customer Engagement Skills 2019 - Technical Quality Manager SAP Premium Engagement
SAPFeb 2019 
MCP
Microsoft- View certificate

Sales Skills 2021 - Outcome-Based Customer Engagements
SAPMar 2021 
MCP
Microsoft- View certificate

Exploring SAP’s Cloud Strategy - Record of Achievement
SAPSept 2024 - View certificate

Listening to Customers
LinkedInApr 2023 - View certificate

Customer Engagement Skills 2019 - Technical Quality Manager SAP Premium Engagement
SAPFeb 2019 - View certificate

Customer Engagement Skills 2019 - Technical Quality Manager SAP Premium Engagement
SAPFeb 2019 - View certificate

Sales Skills 2021 - Outcome-Based Customer Engagements
SAPMar 2021
Languages
- inIngles
- spSpanish
- caCatalan
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