Ravi Subramaniam

Ravi Subramaniam

Account Representative

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location of Ravi SubramaniamUnited States

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  • Timeline

  • About me

    Specialist, Alternative Investments / Charles Schwab

  • Education

    • The American College

      -
      B.A. English Language and Literature Honors
    • Northern Illinois University

      -
      Master's degree Communications & Media Studies

      Activities and Societies:  Kappa Tau Alpha scholar

  • Experience

    • MetLife

      Jan 1998 - Jan 2001
      Account Representative

      • Built policyholder book of business through needs-analysis, networking and ongoing service

    • Allstate Financial Services, LLC

      Jan 2001 - Jan 2003
      Personal Financial Representative

      • Leveraged P&C books of business to uncover life insurance, term-life conversion and 401k rollover opportunities

    • JPMorgan Chase & Co.

      Jan 2003 - Jan 2004
      Personal Banker

      • Provided banking services, including personal- and business checking accounts, home equity loans and lines of credit

    • Columbia Management Group (Bank of America)

      Jan 2004 - Jan 2007
      Client Services Representative

      • Provided account services at transfer agency and demonstrated in-depth knowledge of products, policies and procedures• Recognized for service excellence, including Most Valuable Player awards• Helped company redesign group’s website

    • TIAA

      Jan 2007 - Jan 2019

      • Combined remote-management and direct contact to lead 25 consultants in two cities• Conceived, piloted and continuously improved a new medium, Live Chat, and transformed it into an established business channel that enabled hundreds of daily interactions• Oversaw email communication with clients and handled quality control and compliance aspects• Managed a team of phone consultants who provided account services to high-net-worth clients• 2017 All Star Award winner for creating study program to provide employees with licensing opportunities Show less

      • Team Manager

        Jan 2015 - Jan 2019
      • Lead Consultant

        Jan 2011 - Jan 2015
      • Financial Services Consultant

        Jan 2007 - Jan 2011
    • Allstate Financial Services, LLC

      Jun 2020 - Jul 2021
      Personal Financial Representative

      • Provided solutions linked to insurance and wealth accumulation and strengthened relationship between clients and agency• Worked closely with exclusive agents, wholesalers, underwriters and sales leaders to put the customer first and grow the business

    • Moloney Securities / Team Duncan Financial

      Aug 2021 - Nov 2022
      Practice Manager

      • Provided support to stock trading desk• Assisted with client growth, including needs analysis, fiduciary responsibility and compliance• Focused on quality customer service and follow through

    • Charles Schwab

      Nov 2022 - now

      • Assist qualified HNW clients with investments in hedge funds, private equity, venture capital and REITs• Provide timely instructions linked to capital commitments, capital calls, transfers and redemptions • Work with Sec Ops to monitor compliance with established procedures • Assisted a diverse client profile with relevant aspects of trading, margins, options, corporate actions, retirement plans, cash movement and account maintenance• Excelled in time management and priority setting to help firm put the client first and maximize call-routing efficiencies• Assumed leadership role on team to help newer employees better leverage in-house resources and manage production metrics

      • Specialist, Alternative Investments

        Jul 2024 - now
      • Specialist, Brokerage Services

        Nov 2022 - Jun 2024
  • Licenses & Certifications

    • Case study at MIT on “Accounting Fraud at WorldCom," December 2019, Cambridge, MA

      MIT Sloan School of Management
    • Conference on "Artificial Intelligence and Financial Services," August 2019, New York City

      Ai4 - Artificial Intelligence Conferences
    • Series 6, 7, 63, 26, 24

      FINRA
  • Honors & Awards

    • Awarded to Ravi Subramaniam
      Client Services Group All Star Award -  2017 Client Services Group Values All Star winner for promoting consultant career growth through the Series 7 sponsorship program
    • Awarded to Ravi Subramaniam
      Kappa Tau Alpha Chapter  Kappa Tau Alpha scholar KTA, the seventh oldest national honor society, was founded in 1910 and recognizes academic excellence and promotes scholarship in journalism and mass communication. Membership is earned by excellence in academic work at one of the colleges and universities that have chapters