Md. Mahabur Rahman

Experience

• 

  BPDB Online Accounting Software (Project) Under Techsol Technologies Bangladesh Ltd.

  Nov 2015 - Dec 2016

  Software & Technical Support Engineer
• 

  ICS Corporation

  Jan 2017 - Nov 2017

  IT Support Engineer

  • Install and support LAN, WAN and Intranet systems.• Install and maintain network related hardware and software.• Maintain office network connectivity LAN and WAN.• Configure and install MikroTik Router, Switch and WiFi router.• Sound Knowledge IP sub-netting, DHCP, PPPoE, NAT.• Troubleshoot and report operational issues.

• 

  Crown Cement Concrete & Building Products Ltd.

  Aug 2017 - Oct 2019

  Officer Sales & Distribution, SAP

  Prepare sheet according to customer demand & issue DO in SAP, Prepare all commercial documents (INVOICE, DC, GATE PASS etc.) as per DO (Delivery Order) received from HQ & Keep update all database of distribution process and prepare report by SAP. Respond all inquiry raised by sales forces according to order, collection, Transport, rate. Maintain Communication with sales people for solve any problem of client. Carrying order receive from marketing of all area and entry. Daily/Weakly/Monthly delivered & undelivered production and Sales report send by mail head office. Show less

• 

  Popular Diagnostic Centre Ltd

  Oct 2019 - now

  IT Officer

  • Receive support call from end user and take necessary steps to run.• Provide all kinds of IT service support in PDCL to end user as required.• Keep communication with all Consultants, medical officer team and all operation management dept. for any co-ordination.• Install and maintain Support network related hardware and software.• Configure and install MikroTik Router, Switch and WiFi router.• Sound Knowledge IP sub-netting, DHCP, PPPoE, NAT.• Good knowledge of handling CCTV camera and also experience to maintain attendance device.• Experience in SMART Device Support.• Receive complaints from PC users in the company and act as advised by the Department Head and/or Help Desk In-charge.• Identify recurring requirements for the PC users and provide necessary items in due time.• Update and upgrade client PCs as per new requirement.• Knowledge in Active Directory. Show less