Elizabeth Reeder

Experience

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  Hurricane Grill & Wings

  Jan 2012 - Jan 2014

  Hostess/Arcade Attendant

  Hostess Responsibilities:-Provided customer service while following guidelines set by food and health safety organizations, filled drinks, replaced silverware, filled condiments, and tended to customer needs when availableChild Care Responsibilities:-Provided child care to over 60 families with 0 incident or complaint, implemented maintenance on electronic entertainment equipment and ensured accountability and security of equipment and goods with 0% loss, and supervised orders, transportation, and distribution of goods in the child care department Show less

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  U.S. Army

  Jul 2014 - Sept 2016

  Motor Transport Specialist

  Management Responsibilities:-Supervised 3 personnel and ensured a 100% pass-rate in annual training, maintained Microsoft Excel and Word documents for soldier training records, operated copy and fax machines to distribute information vital to mission successTransportation Specialist Responsibilities: -Inventory of basic issued items such as tools and maintenance equipment, maintained heavy equipment transport systems worth approximately 3 million dollars, managed a safe work area and ensured hazardous materials were properly transported per usage of hazmat training and certificationDriver Duties:-Ensured vehicles passed inspections and had regular scheduled maintenance, moved 70-ton equipment through various terrains to ensure training and missions were efficiently accomplished Show less

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  Sandy Paws Day Spa

  Jul 2017 - Dec 2017

  Dog Care Specialist

  Supervised groups of dogs ranging in size, breed, and age. Coordinated with kennel attendants at attached veterinary medical center. Greeted customers and handled client check-in, check-out, and billing. Ensured all surfaces are cleaned daily. Settle group disputes and fill out incident forms as needed. Entertain dogs with provided materials and coordinated movement of groups indoors and outdoors. Answered phones and handled client scheduling and answered any and all questions. Managed opening and closing procedures; including drawer balancing, kennel cleaning and site disinfection, general site maintenance, and operating systems start up. Helped trim nails and coordinated grooming with Palm City Animal Medical Center. Ensured positive customer service while maintaining a safe work space for both supervisors and clients. Show less

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  Indian River State College

  Aug 2018 - Dec 2018

  Work Study Student

  Answered phones and filed student documents. Helped plan future events for the volunteer veterans program ran by the other work studies in the department. Retrieved and delivered paperwork and mail. Coordinated events with other departments within the college. Ensured the best communication with and service to veterans seeking help with their educational goals

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  United Medical Transportation

  Mar 2019 - Jan 2020

  Non-Emergency Medical Transportation Driver

  Provided transportation for individuals to and from doctor’s appointments, adult daily care centers, pharmacies and other Medicaid covered transportation locations. Provided transportation to individuals discharged from hospitals, behavioral health institutes, rehabilitation centers, dialysis centers, etc. Provided transportation to individuals with special requirements and/or disabilities, such as, dementia, Alzheimer’s, non-verbalism, autism, etc. Kept electronic and paper documentation of each individual trip. Kept records of any and all maintenance to vehicle as well as fueling. Maintained a clean and sanitary vehicle for all individuals transported. Maintain positive relationships with company standing orders to ensure client satisfaction. Excelled in time management and adaptation to various schedules while maintaining positive customer service and a professional demeanor and presentation. Show less

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  SafeSide Tactical LLC

  Jan 2020 - Aug 2020

  Retail Sales Specialist

  Control, maintain, and operate assigned range. Provide supervision over shooters on range ensuring safe weapon operation and compliance of company rules and policies. Report any and all incidents. Inspects weapons and ammunition as needed. Teaches proper handling of firearms as needed or requested. Cleans and maintains rental firearms and range daily and assists in de-leading and set-up for shooting eventsConducts sales of firearms and accessories. Provides positive customer service and insure correct sale and change are conducted. Opens cash drawers at beginning of shift. Assist and inform customers about firearms to meet wants and needs. Ensures proper completion of ATF form 4473 and Virginia State Police form SP-45 by customers and employees. Guarantee proper usage of firearm seller employee identification number on all paperwork. Communicate with Virginia State Police and ATF as needed. Answers phone calls, assists in customer inquiries, answers questions, and utilizes a multi-line telephone system to transfer calls as necessary. Promotes sales and upcoming events while staying up to date with new laws, regulations, and local policies. Keeps record of current inventory and uses Microsoft Office, Word, PowerPoint, and Excel. Show less

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  Moseley Real Estate Schools, Inc.

  Aug 2020 - now

  • Finalize payroll• Handle marketing requests and do local market evaluations• Onboard and recruit new trainers and train recruits on systems, policies, and materials• Conduct trainer evaluations and terminations• Administer disciplinary actions• Data entry and legal reporting of educational credits to the Florida Department of Business and Professional Regulation (DBPR), the Virginia Department of Professional and Occupational Regulation (DPOR), the Georgia Real Estate Commission (GREC), and the Psychological Services Incorporated (PSI) testing center utilizing Microsoft Excel, CSV and TXT files• Utilize Microsoft Word and PowerPoint for assigned tasks and projects• Manage events and pages using Arlo scheduling and Moodle systems Show less • Manage 100+ individual certified trainers and their customized programs• Maintain trainer communication and requirements• Handle payroll report pulling and calculations• Handle marketing requests and do local market evaluations• Onboard and recruit new trainers• Communicate event cancelations and adjustments and mitigate registrant complaints• Add and manage events using Arlo scheduling and Moodle systems• Conduct trainer evaluations and terminations• Administer disciplinary actions Show less • Handle voicemail and email tickets as well as live chats utilizing Live Help Now• Process student orders and inquiries• Data entry and legal reporting of educational credits to the Florida Department of Business and Professional Regulation (DBPR), the Virginia Department of Professional and Occupational Regulation (DPOR), the Georgia Real Estate Commission (GREC), and the Psychological Services Incorporated (PSI) testing center utilizing Microsoft Excel, CSV and TXT files• Utilize Microsoft Word and PowerPoint for assigned tasks and projects • Handle escalations regarding complaints, disputes, and refund requests • Prepare and ship course textbooks and monitor sales orders for shipments needed• Handle course system refreshes to ensure students receive their log in credentials and provide course navigation assistance as needed• Follow-up on leads and reach out to pending orders and fields communications between departments as necessary• Utilize multiline phone system Show less Answer incoming phone calls and provide student support for Real Estate licensing and continuing education courses. Advise students on the best program to suit their needs. Data entry and legal reporting of educational credits to the Florida Department of Business and Professional Regulation (DBPR), the Virginia Department of Professional and Occupational Regulation (DPOR), the Georgia Real Estate Commission (GREC), and the Psychological Services Incorporated (PSI) testing center utilizing Microsoft Excel, CSV and TXT files. Reply to student emails, voicemails, and contact submissions in a timely manner, while maintaining recurring correspondence with students actively taking courses. Monitor and respond to live chats through website operating system.Provide support and training to new hires and prepare training materials. Utilize Microsoft Word and Powerpoint for assigned tasks and projects. Escalate situations as necessary to the appropriate department. Prepare and ship course textbooks and monitor sales orders for shipments needed. Handle course system refreshes to ensure students receive their log in credentials and provide course navigation assistance as needed. Follow-up on leads and reach out to pending orders. Show less

  • Operations Manager

    Sept 2024 - now

  • Account Manager

    Sept 2022 - Sept 2024

  • Services Administrator

    Jan 2021 - Sept 2022

  • Student Services Associate

    Aug 2020 - Jan 2021