Mikkel Snyder

Experience

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  McDonald's

  Jun 2009 - Sept 2012

  Cashier

  Front Counter and Drive Through Cashier.Seasonal Worker (Summer, Winter)

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  Washington University in St. Louis

  Aug 2012 - May 2013

  Grader and Tutor for Introduction to MATLAB.Two hours of office hours per week, plus an additional 3 hours of lab time. Grader and Tutor for Introduction to Systems Science and Engineering. Provided two hour tutoring sessions for periodic homework assignments and review for midterm during SPRING 2012 and SPRING 2013 semesters. Grader and Teacher's Assistant for Operations Research under Jason Trobaugh.

  • Teaching Assistant for CSE 200, Introduction to MATLAB

    Jan 2013 - May 2013

  • Teaching Assistant for ESE 251, Introduction to Systems Science and Egnineering

    Jan 2012 - May 2013

  • Grader for Operations Research (E35 403)

    Aug 2012 - Dec 2012
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  Epic

  Jun 2013 - May 2014

  Technical Services Engineer

  -Provided customer support to Carilion Clinic Inc. and Gundersen Health Systems in using and troubleshooting Epic’s Operating Room Management System, OpTime, as part of a fully integrated electronic medical record software suite-Co-Organizer of OpTime Technical Services Blog, the BlOp, to communicate software troubleshooting tips, workspace efficiency tricks, and industry knowledge to the OpTime Technical Services Division internally-Revised and updated customer-facing and internal training documentation for new software functionality-Composed multiple presentations illustrating high level software features to clinical and IT leadership-Drafted and revised design specification documents for software development projects-Wrote several instructional quick reference guides for analyst use Show less

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  Siemens PLM Software

  May 2014 - now

  Information Developer - Senior

  -Instructional technical writer for Drafting, PMI, Mechatronics Concept Designer, Animation Designer, Structure Designer, Model Based Definition, Model Based Systems Engineering, and Performance Predictor applications of Siemens PLM’s NX Computer Aided Design Software Suite.-Instructional designer of WalkMe Solution for Simulation in Zel X, Siemens PLM's cloud solution-Current content Owner for Model Based Definition, Model Based Systems Engineering, Performance Predictor, Optimization and Sensitivity, and Applying mathematical formulas to expressions -Specializations in Logic Editor, Mechatronic Concept Designer’s Systems Engineering module and Drafting Track Drawing Changes module-Manages and researches current engineering standards and uses of software to help development quick reference guides, self-paced courses, and instructor led courses for NX10 onward-Project planning and management according to ISO compliance standards-Utilizes Active Learning Content Model, minimalism, and visual language while developing content.-Develops content with DITA XML data modeling in house tools-Proofreads and revises legacy content for changing style guides and grammar-Manipulates and generates of computer graphics for guides-Collaborates with other information developers and software developers to ensure accuracy in content-Quality assurance testing of course ware and technical documentation-Animation and flowchart specialist Show less

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  FreezeRay Poetry

  Nov 2014 - Sept 2022

  Co-publisher

  -Co-publisher-Former poetry and multimedia editor-Read and voted on pop culture poetry and multimedia submissions as part of an editorial board.-Supervised collection of multimedia submission-Aided with production and distribution of printed and digital products-Content Author for FreezeRated

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  Freelance

  Jan 2016 - Jul 2019

  Technical Consultant

  Freelance technical consultant to Button Poetry.-Supervised and coordinated requisitions for livestreaming equipment-Developed and wrote an instructional manual for software/hardware-Trained members of organization on equipment set up and use-Monitored, troubleshooted, and moderated first livestream of Button Poetry Live (January 2016), which reached 955 concurrent viewer at peak traffic.-Assistant monitor/moderator for subsequent BPL events.-Relayed analytic information and optimizations Show less

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  Black Nerd Problems

  Nov 2017 - now

  Staff Writer

  -Staff Writer (Comic, Anime, Television, Film, Interviews, Editorials)-Co-host of This Week in Nerd News Podcast-Former video game editor-Community Manager for the Black Nerd Problems Discord