Mukesh Chouhan

Experience

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  Microland Limited

  Jan 2003 - Aug 2004

  Network Admin

  Ensures services meet the customer SLA and performs technical Escalation on critical and unresolved events via the Team Escalation Matrix and performs.Manage all Tickets generated by users to agreed ticket handling standards (using Remedy tool). Including clear and accurate fault condition and status.Installing and configuring branch networks, which include CT-DOS Server, SCP Gateway, Norton Server, Lotus Notes, and 35-40 Win-2 K Workstations.Overseeing the network performance of Standard Chartered bank, which include LAN (Win2K Connectivity), WAN (Leased Line, ISDN).Planning the design of wire raceways in the branch office and designing of data center. Surveying, installation and positioning V-SAT in collaboration with Hughes engineers.Surveying, installation, and key pad configuration of ATM in collaboration with NCR Engineer. Responsible for planning, routing, termination, and dressing of data and Voice cables in coordination with Network Solution engineer.Managing Cisco Router (2600) and Switch (2950).IT Skills Routers and Access Technologies: Has configured Cisco 1700, 2800, 3800, 7206 and 7609 Series Routers for LL, ISDN, & MPLS VPN Routing Protocol and Security Technologies: - RIP, Static Routing, EIGRP, OSPF, & MPLS-VPN, VPN, AAA,SSH(Secured Shell), and HSRP protocols LAN Management: - Creation, Configuration and Maintenance of VLANs.Network Security: - Access-lists, IP-Sec Tunneling, Natting and VPN, DES, 3-DES, L2TP, PPTP, GRE, NIDS, HIDS and IPS, Firewall, Nessus, LAN GuardNetwork Monitoring Software/Tools: - HP Open View, WAN Monitor, What's Up Gold, IP Ultra Monitor and MRTGServers/NOS/Operating Systems: - Windows NT4.0/2000 Show less

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  Xara Computers

  Sept 2004 - Feb 2005

  Sr Engineer Technical Support

  Designing & Implementation of the complete IT Infrastructure.Implementation, Administration and troubleshooting of WAN infrastructure.Maintenance, troubleshooting and follows-up for the problem in Network Links.Planning for LAN cabling and coordination for Implementation of the same.Troubleshooting & Installation of Servers.

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  Lipi Data Systems Ltd

  Mar 2005 - Aug 2006

  Senior Network Administrator

  Responsible for Lipi Data Systems Ltd. Network & Security which includes Design and configuring the LAN and WAN. Installation & Configuration of Cisco PIX Firewall, Cisco Routers with ADSL WIC Card (2811 Series), D-Link Routers (2630, 1750), Switch and L/L modems. Responsible for finalization of purchase orders (of networking products).Implementation of Cisco PIX firewall to achieve maximum security from the Internet. Evaluation of different networking equipments for various new projects. (Their costing, usage, specification which suits the organization). Thereby Procurement and Purchase of networking products like Cisco Routers, Switches etc.The List of Projects handled during this tenure:-Designed & Implemented MPLS-VPN for Lipi Data Systems.Replaced existing Dlink routers with Cisco 3845 & 2811..Implemented Cisco PIX firewall in Data Center. Show less

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  Wipro

  Aug 2006 - Feb 2011

  Network & Security Domian Lead

  Essential Duties and Responsibilities in Current AssignmentPlaying a pivotal role in Network Redesign in view of Future Expansion. Aircel was working with Regional DC Setup having no interconnect with other location. In view to ensure Aircel Launches nationally, there was a need to converge networks with standard IP Schemas which were otherwise clashing.Ensuring adherence to SLAs, Network & Security devices Inventory.Capacity Planning for Network and Security Devices.Played a crucial role in planning/designing and budgeting.Ensuring high availability of all network and security devices using various redundancy techniques.New Circles planning and IT network rollout ensuring all aspects of End User Support in place.Managing 2000+ Network devices (Cisco Routers & Switches) & 50+ Security appliances ( Juniper firewall, Cisco ASA, Nokia Checkpoint)Implementing change requests of Network and security domain (Impact analysis, validate change template, validate POA to minimize outage).Implementing best practices on Network/Security devices.Analyzing log of critical devices and take proactive action as required. HP Open view for Network Management, HP OVPI for SLA and Capacity Management, Implementation in progress.Provide inputs to create Policies & Procedures and SLA's to the governance teams.Implementation of Policies and Procedures.Identification and Fixture of all Single Point of Failures in IT and Provider Network.Steered LAN /WAN designing & administration and other Infrastructure implementation projects. The List of Projects handled during this tenure:-Juniper Firewall Migration for Chennai (3 locations) & North East Circles (7 locations).WiFi Internet (Pronto) at COCO's Aircel PAN India.VoIP Hotline implementation at COCO Aircel PAN India.IOS up gradation and Hardening compliance of Circle Network Devices.WAN readiness for New Circles. Show less

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  Etisalat,Mumbai

  Feb 2011 - Jul 2011

  Manager - IT Network
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  Aircel

  Jun 2011 - Mar 2013

  Manager - Technical VAS

   Designed & implemented Aircel IP/MPLS backbone for carrying Data traffic – 2G-GboIP/3G-IuPS/ICR/GRX/Gy Responsible to provide technical support to 12 Circle CTO’s and team for issue related to Data services and ICR/ISP /GRx/Gy problem Handling equipment vendors (Huawei, Ericsson, ZTE, NSN) for proper network rollout; meeting Aircel requirement Manage network quality by defining measurable KPI to Vendor teams, deploying tools for proactive notification and trouble ticking system for precise follow-up of incidents Responsible for capacity planning of GboIP, IuPS, ICR and ISP traffic for North HUB Data services Show less

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  As Invent

  Apr 2013 - Mar 2014

  Head Network & Projects

  • Responsible to design and Implement Enterprise IP-VPN and Wi-Fi network for customers• Supervises and coordinates professional, technical, and non-technical staff by establishing performance measures, goals, objectives and priorities, providing direction and feedback, and ensuring assigned projects/tasks are completed accurately and by the specified due date. • Ensures compliance requirements for licensing, operating, and technical performance• Manages scope and mitigates risk across projects Show less

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  Wipro

  Apr 2014 - Nov 2015

  Project Manager - IT Infra Structure

  • Responsible for planning to ensure Service Delivery and continuous improvement towards CCT, Network/Security and SOC domain• Project management and implementation for IT Infrastructure for Telenor Disaster Recovery (DR) site• Managing the team of 30 members (Onsite and Offshore)• Responsible for project and operations deliverables are achieved as per the project plan and revenue targets are achieved as per billing milestones• Leading CCT, Network & Security Engineering and implementation team that architect, design, builds, manages and supports CCT, Network and Security Infrastructure for datacentre, Telenor Myanmar• Single point of contact for the day-to-day functioning of Network/Security, SOC & CCT Domain• Responsible for defining Architecture and Design Road Map for CCT, Network & Security, Data Center and Capacity planning. • Audit and compliance requirements to comply with Industry audit requirements for Network, Security, SOC & CCT Domain• Define standards, guidelines, best practices and metrics based on ITIL Standards Show less

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  Essel Group

  Nov 2015 - Mar 2019

  Senior Manager - IT

  • Responsible for the Information Technology Infrastructure, Operations and Projects• Operation Unit Setup & Managemento Infrastructure readiness, connectivity, I.T. organization structure, people, process and tools.o Managing I.T. Operations (24 X 7) with a peak FTE size of 25+ (In-house & Outsourced).o Dashboard and Management Reviewso People Management: Recruitment, Training & Development, and Retention activities. SLA Management included tracking, monitoring, analysis and periodic reporting. Service desk setup for support and service management (Service Request, Incident Management, Problem Management, Event Management and Change Management).o Demand & Capacity Management: Tracking system resource usage against requirement and planning for updates/upgrades as required. Effective utilization of resources. o Security & Audit Management: Drafting and tracking compliance of Access Policies. Assisting in periodic security audits. Vulnerability assessment and penetration testing of the setup.• Contract & Vendor Management:o Third Party Vendor: Assessment, Contracting and SLA Management (Datacentre/Email/Telecom & Internet services/Application Development and Maintenance, Network Security/Office Automation tools). • Financial Planning & Budgeting: Contribution to I.T. budgeting & tracking of expenses.• Cost Management: Responsible for managing operations under allocated budget. Improving profitability by various cost reduction initiatives.• Procurement: Hardware Asset Procurement and Management. Software licenses procurement and renewals.• I.T. initiatives in the area of establishing workflows for catering to business requirements and Projects.• Business Continuity Planning and Disaster Recovery setup for smooth operations during unforeseen eventualities. Setup simulated environments for mock drills and application testing.• Strategy: Contribute to the I.T. strategy in achieving overall company Vision and Mission. Show less

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  Tech Mahindra

  Mar 2019 - Nov 2021

  Delivery Manager

  • Project Lead for various projects implementation in Network/Cloud transformation and DC Network Refresh. • Solution validation, Preparing SOW and Effort required for presale and project activity for Network • Working as Architect to design Solutions for Azure Environment• Datacentre Migration with Public and hybrid Cloud migration and deployment.• Creating, validating, and reviewing solutions and effort estimates for datacentre migration to Azure Cloud Environment Conducting Proof of Concept for Latest Azure• Assist customers in simplifying the Architecture by Automation using JSON Templates and PowerShell.• Design, Plan and Migrate deployments of customer on-premises datacentre/applications to Microsoft Azure• Involved with planning, designing, and transforming environments from on-premises to cloud-based• Lead the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team• Analysis of customers RFP’s/RFI’s to study the requirement and formulating the response in coordination with other team members.• Build winning teams, manage, motivate and develop them for optimal performance in order to achieve overall goals, oversee technical proficiency, productivity, and service levels of the team Show less

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  Daimler Truck Innovation Center India (DTICI)

  Nov 2021 - now

  Solutions Architect