Mariana Gonzalez

Experience

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  Residential life

  May 2012 - May 2014

  Student Supervisor

  - Instruct dispatchers on how to solve problems and notify the appropriate departments for assistance.- Train new employees on office protocols and how to use problem solving skills effectively - Customer Service experience, focusing on how to assist complaints and tailor to the customer needs.

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  New Haven Board of Education

  Oct 2014 - Dec 2015

  Teacher Assistant
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  LA Fitness

  Jan 2015 - Oct 2015

  Certified Spinning Instructor

  - Planning and instruction of quality fitness classes as assigned, in a manner which promotes safe and effective development of the health and fitness.- Ensure class music is current, varied, and interesting to participants.- Fashion workouts for different fitness levels, and be ready to adjust a workout for anyone who has an injury or physical condition.

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  Achievement First

  Jan 2015 - Jun 2022

  • Work with leaders and teachers using Adobe Creative Cloud to create a public-school website and Instagram to provide new compelling content to families. • Reformat and adapt data from an internal resource regularly, then change out-of-date material when appropriate. Proofread and released statistical reports to leaders. • Problem-solved with families, food services, facilities, leaders, IT support, and teachers on various projects and deadlines. • Schedule virtual and on-site training, meetups, and events. Show less

  • Support Services Manager

    Jul 2020 - Jun 2022

  • Elementary Educator

    Jan 2015 - Jul 2020
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  Yale University

  Jan 2023 - now

  Program Coordinator

  • Coordinate department events and logistics with faculty and fellows. • Communicate monthly schedules for fellows and faculty across departments.• Advanced skills in Workday creating expense reports and requisitions for the department.• Collaborate cross-sectionally with members and other diverse groups within the organization.• Schedule Outlook calendar invites and manage faculty members’ calendars.