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Florence Li

Florence Li

Summer Intern

Followers of Florence Li676 followers
location of Florence LiBrooklyn, New York, United States

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  • Timeline

  • About me

    Operations Manager at Four Seasons Hotels and Resorts

  • Education

    • Johnson and Wales University

      2012 - 2015
      Bachelor of Science (B.S.) Hospitality Administration/Management Senior

      Activities and Societies: National Society of Minorities in Hospitality, Eta Sigma Delta Honor Society for Hospitality - Treasurer, Delta Phi Epsilon

  • Experience

    • Wyndham Hotel Group

      Jul 2011 - Aug 2011
      Summer Intern

    • LANY Group, LLC

      Jun 2013 - Aug 2013
      Office Assistant

    • Hersha Hospitality Management

      Dec 2013 - Feb 2014
      Rotational Intern

    • The Jade Hotel Greenwich Village

      Jun 2014 - Aug 2014
      Front Desk Agent

    • NU Hotel Brooklyn

      May 2015 - Dec 2015
      Guest Service Agent

    • Four Seasons Hotels and Resorts

      Jul 2016 - now

      Overseeing hotel operator team, concierge team, and all cross-departmental communications. Rotated between Front Office & Housekeeping operations

      • Core Manager

        Sept 2023 - now

      • Assistant Front Office Manager

        Mar 2022 - Aug 2023

      • Rooms Division Assistant Manager

        Nov 2018 - Feb 2022

      • Guest Services Agent

        Jul 2016 - Nov 2018

  • Licenses & Certifications

    • ServSafe Alcohol Certification

      Feb 2013

    • TAP Food Safety Manager Certification

      Nov 2012

    • Leadership Essentials

      ECornell
      Nov 2020

    • Hospitality & Tourism Management

      Florida Atlantic University
      Apr 2020

    • Hospitality Manager: Leadershi

      AHLEI - American Hotel & Lodging Educational Institute
      May 2020