Aimee Robidoux

Aimee Robidoux

Manager

Followers of Aimee Robidoux782 followers
location of Aimee RobidouxLevittown, Pennsylvania, United States

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  • Timeline

  • About me

    Customer Experience Manager at Mspark

  • Education

    • Harry S Truman High School

      1991 - 1994
      Diploma academic
    • Bucks County Community College

      1994 - 1999
      AA Liberal Arts emphasis on music/vocal performance and teaching
    • Fox School of Business at Temple University

      1999 - 2002
      BA Marketing; business and art
    • Imperial College London

      2001 - 2001
      Finance

      Activities and Societies: Studied abroad as a finance major, art minor.

  • Experience

    • David J Witchell

      Jan 1997 - Dec 2003
      Manager

      Managed upscale spa/salon business, including human resources, end-day receipts, inventory, purchasing, computer system set-up and training, scheduling and customer service while maintaining a full-time college schedule.

    • NJ State Police

      Jul 2004 - Dec 2006
      Purchasing Associate

      Optimized IT procurements from public bid by performing market, government, legal, and technical research to determine precise scope of work. Managed ITB budget functions, provided project management to various workgroups, and prepared purchasing reports and budget forecasts for NJSP and Treasury Fiscal.

    • Covance

      Jan 2007 - Sept 2009
      Business Development Associate

      Composed IVRS/IWRS proposals and prepared financial documents for clients of Clinical Development Services as part of Business Development role.

    • Nackey S Loeb School of Communications

      Dec 2010 - Dec 2012
      Administrative Coordinator

      Coordinated office procedures for busy non-profit school of communications. Responsible for all aspects of social media, Web site maintenance, fundraising, event planning, and public relations.

    • Grapevine Marketing LLC

      Jan 2011 - Dec 2012
      Project Manager
    • Big Treble Music

      Mar 2013 - Jul 2019
      Owner

      Co-owner of Big Treble Music - providing professional lessons to students of all ages.

    • Assero Services

      Jun 2017 - Sept 2018
      Vendor Management
    • Philadelphia Reserve Supply Company

      Sept 2018 - Apr 2019
      Inside Sales Specialist

      Inside Sales Consultant/Purchasing Specialist for Building Materials Responsibilities Include:o Receive and process customer requests for orders, quotes, product information, material returns, billing, change orders, etc.o Tactfully resolve customer complaints and issueso Coordinate delivery and logistics with warehouse dispatchero Provide support to Outside Sales – travel when necessary for customer relationso Responsible for a core group of about (100) customers to maintain their accountso Adhere to pricing and margin guidelines established by Sales Managero Keep up to date on Product Knowledge and pricing trendso Maintain a working knowledge of company catalog and its many product lineso Make existing customer base aware of monthly specials & upsell when possibleo Maintain a positive attitude, courteous demeanor and professional appearance at all times Show less

    • Gannett | USA TODAY NETWORK

      Jul 2019 - Oct 2023
      • Client Experience Manager | White Label Affiliate Team

        Jan 2022 - Oct 2023
      • Client Success Manager

        Sept 2020 - Jan 2022
      • Digital Advertising Coordinator

        Mar 2020 - Sept 2020
      • Digital Account Coordinator

        Jul 2019 - Mar 2020
    • GateHouse Media

      Aug 2019 - Aug 2020
      Digital Account Coordinator

      Trusted Marketing Advisor to our digital sales team - ensuring correspondence with 3rd party vendors is communicated to all applicable parties. Interpreting and sharing campaign data with sales reps and their accounts, including onsite visits to review campaign progress and high levels of customer care. This role is part of the fulfillment team at the Courier Times, so in supporting the sales team I could be entering ads, uploading materials, assisting with proofing, troubleshooting problems with sales and layout, customer service and any revenue generation support that is needed. Show less

    • Fly on the Wall Acoustic Duo

      Jan 2022 - now
      Lead Singer
    • Mspark

      Nov 2024 - now
      Customer Experience Manager
  • Licenses & Certifications

    • GH Selling In The Real World

      GateHouse Media
      Sept 2019
    • Google Ads Display

      Google Digital Garage
      Apr 2021
    • Google Analytics

      Google
      Aug 2019
    • On Demand Solutions Academy Certification - GH

      GateHouse Media
      Aug 2019
    • Google Ads Search

      Google Digital Garage
      Apr 2021
    • Digital Media Sales Certification (DMSC)

      Google
      Aug 2019
  • Volunteer Experience

    • Volunteer

      Issued by Court Appointed Special Advocates of Philadelphia County on Jun 2014
      Court Appointed Special Advocates of Philadelphia CountyAssociated with Aimee Robidoux