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Jimmy Diaz

Jimmy Diaz

Technical Support

Followers of Jimmy Diaz87 followers
location of Jimmy DiazSan Jose, Costa Rica

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  • Timeline

  • About me

    Systems Engineer

  • Education

    • Colegio Tecnico Profesional La Gloria

      2008 - 2010
      Computer Technician in Networks

    • Universidad Tecnológica Costarricense

      2017 - 2023
      Bachelor of Systems Engineering

  • Experience

    • NETCOM Business Contact Center

      Mar 2022 - Feb 2023
      Technical Support

      Manage and administer the necessary software to perform the installation of operating systems according to the needs of the project using F.O.GProvide technical support of on site and remote applications through Any Desk and TeramindLead and oversee the creation of new communications projects through Active Directory and Avaya

    • SENCOM

      Mar 2023 - May 2024
      Technical Support

      Manage and administer Intelbrass, Unify telephone exchanges through remote access using Any Desk or on site.Provide technical support for on-site servers through IDRAC and remote connection and Any Desk. Manage and create user accounts for different projects in Fidelity through internet browsersIT Support in Siemens Healthineers HelpDesk checking medical studies in differents servers and manage the storage with the programs that use medical center

    • Fusionet

      Jun 2024 - now
      Support Engineer

  • Licenses & Certifications

    • Full Stack Developer

      4Geeks Academye
      Feb 2024

    • CCNA: Introduction to Networks

      Cisco
      Nov 2023