Dinesh P.

Experience

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  Xicom Technologies Ltd

  Jun 2016 - Apr 2018

  QA Engineer

  Here in xicom my roles and responsibilities were to gather information from clients over the mail, coordinating with developers _designers to make the things happenact as a bridge between project manager / Clients and the development team.providing daily weekly status reports to the project manager along with queries and suggestions.preparation of the documents for future use.

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  Fluper

  Jul 2018 - Jan 2021

  Project Manager

  Leading and managing all phases of projects from Initiation through to Closure• Developing detailed work plans, project schedules and resource plans in conjunction with project team members and the client. Facilitate team input to develop program work breakdown structure and schedule.• Act as a single point of contact for all project related issues and escalations• Actively manage plans, dependencies, scope, risks, issues and quality, and deliver projects in line with agreed upon overall project commitments• Managing project scope. Investigating and making recommendations on issues that challenge scope boundaries• Managing project risks. Tracking risks and actively driving mitigation strategies• Monitoring and reporting on project traction and progress and, as necessary, coordinating the development, discussion and approval of corrective action and/or contingency plans• Creating project status reports, highlighting critical issues for management and overall status of project• Building and effectively managing multidisciplinary project teams• Managing stakeholder relations to ensure that project delivery expectations are clearly defined and met. Build and maintain a reference-able customer relationship• Driving and tracking change management work as project deliverables are rolled out• Providing clear direction and motivation to project teams• Assisting in the continuous evolution for best practices and coach/mentor members of the Implementation team• Manage vendor relationships, where applicable.• Lead and facilitate structured and regular meeting as necessary – including Project Kick off Meetings, Executive Steering Committee meetings and Project Status meetings.• Develop and maintain all project documentation (Project plan and stats, Issue and Action Logs, Risk Management) Show less

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  ChawTech Solutions

  Feb 2022 - Oct 2023

  Project Manager

  Fostered and maintained strong business relationships with clients, ensuring optimal customer satisfaction through exemplary service and communication.Authored detailed user stories and acceptance criteria for comprehensive product features and epics, driving clarity and alignment across teams.Analyzed and defined technical requirements and specifications, recommending design enhancements to meet evolving client needs.Reviewed engineering and design changes, proactively addressing quality-related issues to ensure seamless implementation.Utilized advanced analytical techniques to identify root causes of inefficiencies, implementing solutions to eliminate waste and optimize processes. Show less

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  Builder.ai

  Nov 2022 - Oct 2023

  Technical Project Manager

  Successfully handled multiple Web & Mobile app development projects, ensuringadherence to project timelines and milestones.• Collaborated closely with stakeholders to define and document businessrequirements, technical specifications, user stories, and use cases.• Spearheaded cross-functional teams comprised of developers, designers, and QAengineers, driving them towards achieving project deadlines, maintaining qualitystandards, and orchestrating successful product launches.• Formulated comprehensive project plans encompassing all project phases,including scope definition, budgeting, scheduling, and resource allocation, with afocus on facilitating effective release and sprint plans.• Produced detailed reports on project status, timelines, critical paths, and actionitems for senior management review, while identifying risks and implementingmitigation strategies.• Provided technical guidance to the team and ensured alignment with agileprocesses to enhance delivery quality and efficiency.• Resolved conflicts among team members, fostered a collaborative workenvironment, and implemented process improvements to streamline workflows. Show less

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  Urban FT

  May 2024 - Aug 2024

  Project Manager

  Software Update DeploymentLed a cross-functional team to design, develop, and deploy a software update for FIs and neo-banks, enhancing digital banking capabilities like account opening and money movement.Achieved 15% reduction in system errors and 20% boost in performance, improving user experience and client satisfaction.Customer Satisfaction ImprovementDirected initiatives that increased positive feedback by 50% and reduced complaints by 20%, aligning product development with customer needs and enhancing engagement.Cross-functional Team LeadershipManaged timelines, resources, and risks to streamline workflows and improve project velocity through optimized agile practices. Show less