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Omar Bahri

Omar Bahri

Assistant Supervisor

Followers of Omar Bahri185 followers
location of Omar BahriSaudi Arabia

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  • Timeline

  • About me

    Senior Customer Service Officer at Bupa - Product Management- Nanodegree Program at Udacity

  • Education

    • Rawdhat Jeddah private school

      2010 - 2012
      High School Diploma Natural Sciences 84.60%

    • Udacity

      2021 - 2021
      Nanodegree Program Product Management

    • King AbdulAziz University

      2016 - 2020
      Bachelor's degree Mass Communication/Public Relations

  • Experience

    • Abdulaziz Bahri institute

      Jan 2010 - Nov 2018
      Assistant Supervisor

    • Priority Option

      Dec 2015 - Feb 2016
      Database Specialist

      Seasonal job

    • The National Commercial Bank - AlahliNCB

      Oct 2019 - Apr 2021
      Payments investigator

    • The Saudi National Bank - SNB

      Apr 2021 - Jun 2022
      Payment Processor

      Payments Control Unit

    • Bupa Arabia

      May 2022 - Oct 2023
      Senior Customer Service Officer

      Analyse better ways to approach problems through synthesising and reorganising the problem information.Analyse business processes improvement solutions to determine effectiveness.Analyse customer information and needs to improve customer relationships.Analyse customer logistics service needs by building communicative and open relationships.Analyse market needs and opportunities in key accounts within assigned verticals.Analyse risks associated with different approaches of process changes.Analyse the prevalent trends, dynamics and market movements to grow business.Collaborate with stakeholders to grow relationships that assist in revenue generation within assigned verticals.Facilitate adherence to customer service standard.Monitor lapses in delivery of logistics services to customers.Plan delivery of logistics services that meet customer requirements.Resolve customer relationship management conflicts. Show less

  • Licenses & Certifications

    • Mastering the Sale Process

      Doroob HR Consulting And Recruitment
      Dec 2018

    • Accounting Principles

      International Business Management Institute (IBMI)
      Jun 2020
      View certificate certificate