Clarisse Chong

Experience

• 

  Hey! I am Yogost

  Jan 2022 - Aug 2022

  Yogurt Barista

  - Handled and mediated customer conflicts by catering to needs while ensuring customers' satisfaction - Observed and analyzed customer trends and preferences while working in 3 different outlets, and provided feedback to achieve more efficient manpower allocation and necessary innovation- Liaised with external vendors and internal stakeholders to manage daily operations and improve stock availability- Performed checkout procedures quickly and with associated retail equipment, including EPOS system Show less

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  Health Promotion Board

  Jun 2024 - Dec 2024

  Brand and Corporate Marketing Intern

  - Curated and managed in-house social media content, including planning and scheduling monthly content to drive audience engagement and awareness- Collaborated with various internal stakeholders and creative agencies to plan, draft, review, and publish over 25 social media posts while maintaining content accuracy- Managed and supported national-scale parenting projects (e.g., Parenting for Wellness) while ensuring delivery of quality content and alignment with strategic objectives- Engaged in critical thinking and problem-solving skills to mediate conflicts and navigate differing viewpoints effectively Show less