Febin Charles

Experience

• 

  HERE Technologies

  Apr 2015 - Apr 2017

  GIS Analyst

  Designed and developed customised GIS maps via analysing and implementing relevant data on company software, global databases and dynamic dashboards.Maintained compliance with database specifications and project requirement to ensure data protection and integrity.Performed quality checks on data input to test the validity of data thereby maintaining 95% accuracy throughout.Collaborated with cross-departmental project managers to ideate and execute individual and unique project requirements to create customised mapping strategies.Assisted Project Leader in the development and implementation of key performance metrics i.e. street metric of 20k+ kms to manage and control the program, thereby ensuring quality and granularity of deliverables.Provided project scheduling support to ensure successful delivery planning, effective communication and optimal collaboration.Mentored team of 8 members by analysing their performance, providing guidance and support to achieve performance benchmarks and help them incorporate feedback into their development goals. Show less

• 

  SDL

  May 2017 - Aug 2018

  Project Coordinator

  Ensure 100% client satisfaction by developing and strengthening client relationships to ensuring elevated service levels are met with clients such as Amazon and GE to help facilitate expansion of accounts.Managed end-to-end project life cycles for clients through effective project mapping, action matrices, RACIs and efficient project governance.Conducted thorough risk assessments, dependency tracking, issue logging and assumption accounting to minimise potential issues.Identified and ideated project and process improvement opportunities to improve quality of delivery by collaborating with senior stakeholders and multiple client POCs.Understood and assessed individual client needs and challenges to draft customised plans and proposals to accomplish goals. Show less

• 

  Bata India Limited

  Apr 2020 - May 2020

  Intern

  Conceptualized & Developed SEP/Process Guidelines

• 

  Anthea Aromatics Pvt. Ltd.

  Sept 2021 - Jan 2023

  Senior Logistics Officer

  Managed business worth INR 25-30 crores by leading logistics for Anthea Group of Companies single-handedly and achieved 24% decrease in costs through process improvements.Identified vendor pain points and curated quarterly contracts to reduce costs by 100K USD through optimization of dispatcher volume for 30-35 containersNurtured 20+ key logistics partnerships, liaised and negotiated contracts with suppliers through result-orientation, and managed logistic network performance i.e. Import, Export, and Domestic.Collaborated with 25+ vendors and transportation workers to ensure efficient and on-time shipment of all materials.Liaised with globally dispersed cross- departmental teams i.e. Finance, suppliers, vendors, sales, operations.Directed, optimised, and coordinated full order cycle and resolved any arising problems or complaints by early identification and resolution management for consistent and transparent delivery experience.Settled escalations from freight forwarders, carriers, import and export agents, and direct customers and made timely payments to all service vendors for 100% vendor satisfaction. Show less

• 

  Blinkit

  Feb 2023 - now

  Supply Chain Manager