Fahad Al-Nimri, MEM, GRCP, KPIP, PMP

Jeddah, Makkah, Saudi Arabia

+91 xxxx xxxxx

[email protected]

3000 followers

Timeline
Jun 2007 - May 2008
Customer Service Representative
CompuMe
Aug 2008 - Jul 2011
Quality Supervisor
Alshaya Group
Aug 2011 - Jul 2012
Service Quality Engineer
The National Commercial Bank - AlahliNCB
Jul 2012 - Dec 2015
Optimization Engineer
Saudi Aramco Base Oil Company-Luberef
Jeddah, Saudi Arabia
Dec 2015 - Mar 2019
Process Efficiency Manager
SNB Capital
Jeddah, Saudi Arabia
Apr 2019 - Mar 2020
Policy & Procedure Manager
Tawuniya
Current Company
Apr 2020 - now
Head of Services Management
The Saudi National Bank - SNB
Jeddah, Saudi Arabia
About me
EVP | GRC | Governance | Internal Control | Operational Excellence
Education
- International compass academy
  -
  Master of business administration - mba organizational leadership
- University of jeddah
  -
  Executive master engineering management
- King abdulaziz university
  -
  Bachelor of science (b.s.) industrial engineering
Experience
- Compume
  Jun 2007 - May 2008
  Customer service representative
- Alshaya group
  Aug 2008 - Jul 2011
  Quality supervisor
  Customer Care Dept.
- The national commercial bank - alahlincb
  Aug 2011 - Jul 2012
  Service quality engineer
  IT Services Dept.
- Saudi aramco base oil company-luberef
  Jul 2012 - Dec 2015
  Production Planning Dept. Production Planning Dept.
  - Optimization Engineer
    Jan 2014 - Dec 2015
  - Production Planning Analyst
    Jul 2012 - Dec 2013
- Snb capital
  Dec 2015 - Mar 2019
  Operational Risk Dept. Operational Excellence Dept.
  - Process Efficiency Manager
    Jul 2018 - Mar 2019
  - Senior Officer - Policy, SOP & SLA
    Dec 2015 - Jun 2018
- Tawuniya
  Apr 2019 - Mar 2020
  Policy & procedure manager
  Risk Management Division
- The saudi national bank - snb
  Apr 2020 - now
  Shared Services Group - Service Excellence Division.Roles and responsibilities:1- Bank-wide Policies and Procedures Governance.2- Insurance Claims & Renewal Services.3- Shared Services Governance. Shared Services Group - Service Excellence Division.Roles and responsibilities:1- Insurance Services.2- Performance and Reporting.3- Operations Control & Support. Shared Services Group - Service Excellence Division.Roles & Responsibilities:1- Policies and Procedures Development.2- Policies and Procedures Quality Assurance. Shared Services Group - Service Excellence Division.
  - Head of Services Management
    Jan 2024 - now
  - Head of Operations Governance
    Jan 2023 - Dec 2023
  - Head of Policies & Procedures
    Apr 2021 - Dec 2022
  - Policies & Procedures Manager
    Apr 2020 - Mar 2021
Licenses & Certifications
- Business process management professional
  Bptrends associates
  Mar 2017
- Project management professional (pmp)
  Project management institute
  Nov 2020
- Leadership program
  London business school
  Sept 2024
- Certified kpi professional (c-kpip)
  The kpi institute
  Jul 2019
- Iso 9001 lead auditor - quality certification
  Iso - international organization for standardization
  Jun 2021
- Governance, risk and complince professional - grcp
  Oceg (open compliance & ethics group)
  Feb 2021
- Sap associate consultant - sales & distribution
  Sap
  Sept 2015
- Lean six sigma - black belt
  American society for quality (asq) - mena
  Oct 2018