Experience

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  Delta air lines

  Oct 2016 - Aug 2017

  Sky club ambassador

  • Provided exceptional customer service.

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  Marriott international

  Jul 2017 - Dec 2021

  • Master of timing and communication, ensuring that each guest’s needs are anticipated and met in a way that is fluid, seamless and seemingly effortless.• Coordinate logistics of each guest’s stay including spa services, dinner reservations and transportation.• Maintain high level of confidentiality of celebrities and guests.• Effectively and immediately address multiple calls and texts from guests and hotel staff. *Cut short due to COVID*• Coordinate the recruiting, hiring, and onboarding process for all trainees.• Contributed to the development of HR department goals, objectives, and systems.• Learned all relevant laws to be able assist interns with documentation and obtain work visa.• Recognized for exceeding position expectations, moved to accounting for further training. International Internship Training Program• Shadow all hotel departments during the planning, organizing, and managing daily operations of the hotel.• Served each guest with a sincere, positive, pleasant, and enthusiastic attitude. • Speak with others using professional language and respond to guests complaints in a friendly and timely matter. • Trained staff to deliver outstanding customer service.• Prepared mixed drinks; poured wine, beer and nonalcoholicbeverages.

  • Butler

    Mar 2020 - Dec 2021

  • Human Resources

    Sept 2019 - Mar 2020

  • Manager in Training

    Jun 2019 - Aug 2019

  • Bartender / Front Desk

    Jul 2017 - Jun 2019
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  Uhnwi family office

  Jan 2022 - Aug 2023

  House manager

  Provide high-level daily administrative support to Principal’s in fast-paced environment (project management, task prioritization and execution, logistical planning, etc.)• Arrange worldwide travel, accommodations, ground transportation between airport, hotel, and outside dinners.• Schedule and coordinate Principal’s calendar; schedule calls/meetings, and coordinate activities.• Manage all aspects of both estates including maintenance, inventory, vendors, and service providers.• Assist with personal errands such as, mailing, personal shopping, car maintenance, and annual paperwork. Show less

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  Private family

  Nov 2023 - now

  House manager