Experience

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  Veolia water technologies

  Nov 2004 - Aug 2006

  Network and system technician

  a subsidiary of the group VEOLIA ENVIRONNEMENT (as part of a work-linked programme)- Installation and configuration of workstations, assisting users on Microsoft environment- Centralised deployment of workstations from Windows XP using a Ghost server

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  Adlpartner

  Oct 2006 - Aug 2008

  Network administrator

  - Management of the IT park of 300 workstations and the administration of 40 production servers- Leading 2 support technicians- End user support- Implementation of Nagios for monitoring network and servers- Implementation of WSUS on Windows Server 2003

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  Ird

  Nov 2008 - Nov 2009

  Network and security consultant

  - Responsible for Firewalls/VPN CheckPoint (Secure Platform NGX R55 et R65)- Developing security department processes and procedures- Ensure that relevant security standards are applied to specific projects- Security incident management with SIEM System- Troubleshooting security issues- Part of the team responsible for the operational set-up of 17 Wan migration projects on off-site locations for Tata Communications

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  Société générale

  Apr 2010 - Dec 2010

  Information security consultant

  - Migration of CheckPoint firewalls from R65 to R70- Complete re-installation and update of 63 management consoles and 32 module CheckPoint firewalls

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  Alcatel-lucent enterprise

  Jan 2011 - Dec 2011

  Networking trainer consultant

  - Preparation and delivery training sessions on switches/routers to professional audiences- Certifications examinations- Evaluation and recommendation of training programmes- Contribute to update courses on products, materials- Courses translation from English to French

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  Ministère de l'éducation nationale, de la jeunesse et de la vie associative

  Mar 2012 - Aug 2013

  Application support analyst

  - Operational support of all applications of the CES Sirhen service (Information system for the HR of the National Educational System)- Assist in new implementations/upgrades to Sirhen systems- Operational support of the applications in the domain of pre-production and production environments- Level 2 National support for users in all academies: problem analysis and resolution - Part of the team responsible for the set-up of the incident management tool (ITSM7) within the CES SIRHEN- Produced detailed training documentation which aided a new system installation that was distributed to all staff members Show less

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  Université paris-est créteil (upec)

  Sept 2013 - Sept 2017

  It infrastructure project manager

  - SharePoint 2013 Project Manager• Co-ordination the integration of the solution internally and externally• Defining the project scope, goals and deliverables• Identifying the success criteria for the project• Manage the project team and implement the governance structures with clear communication and reporting lines• Draw up plans for risk management• Create successful relationships between university departments and users• Implementing and configuring specific components of disaster recovery plan- Responsible for the Microsoft Exchange 2013 Messaging solutions with DAG (8000 mailboxes) / Office 365• Migration from Postfix to Exchange 2010 (Cloud OBS) • Migration from Exchange 2010 (Cloud OBS) to Exchange 2013 on Premise• Taking responsibility for the design/architecture of University Messaging infrastructure• Leading projects for upgrades: Exchange Hybridation with Office 365• Troubleshooting any issues with the email platform• Problem solving and root cause analysis• Powershell scripting• Security incident management• Provide guidance to the security teams around information security policies and standards- Maintaining and supporting the operational functions of 250 physical/virtual servers • Windows Server 2008/12 /Linux RedHat• Active Directory Management with Multi-forest/• Managing Azure AD/Connect and ADFS• Implement project plans for migrations, upgrades, new deployments • Leading 3rd line technical support of the IT infrastructure• Administration of the backup CommVault solution v11• Expand and improve the infrastructure team’s documentation library• Ensuring that IT Security policy are enforced• Administration and support of web infrastructure environment• Data Center operations management• Deliver improved IT systems and processes• NetApp SAN Infrastructure Management and data migration manager : Netapp FAS2240-4• Mentoring junior team members Show less

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  Groupe bpce

  Oct 2017 - Jun 2018

  It messaging consultant

  - Responsible for the Microsoft Exchange 2010 Messaging solutions with DAG • Troubleshooting any issues with the email platform• Problem solving and root cause analysis• Powershell scripting• Security incident management• Provide guidance to the security teams around information security policies and standards• Leading project for migration from Exchange 2010 to Exchange 2016 on Premise:- Design and topology- Road mapping- Deployment strategies- Business Analysis- Lync Server 2013/Skype For Business : Implementing and supporting- SharePoint 2013 : Implementing and supporting- Atempo TIME NAVIGATOR Backup Solution: Maintaining and supporting- Blackberry Work 2.3 : Maintaining and supporting- TrendMicro InterScan Messaging Security Appliance 9.1 : Maintaining and supporting- Veeam 9.5 Backup Solution Show less

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  Ministère de l’economie et des finances, de l’action et des comptes publics

  Jul 2018 - Mar 2020

  It messaging consultant

  - Maintaining and supporting Microsoft Exchange 2010 Messaging solutions with DAG • Troubleshooting any issues with the email platform• Problem solving and root cause analysis• Powershell scripting• Security incident management• Provide guidance to the security teams around information security policies and standards- Contribute to Exchange 2016 mailbox migrations- Implementing messaging security solutions: SPF, DKIM, DMARC

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  Mairie de nanteuil-les-meaux

  May 2020 - now

  Local councillor
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  Groupe crédit agricole

  Sept 2020 - Oct 2021

  Unified communication manager

  - Key responsibilitiesManaged a team of 6 project managers and supporting staffMaintained the service roadmap and portfolioDefined and deployed functional improvementsManaged the messaging services (Microsoft Outlook/Skype), mobility technologies platforms (Apple), identity management, Cisco videoconferencing platforms and SharePoint websitesManaged technical suppliers and stakeholderEnsured all the documentations remained accurate and up to date- Key technical projectsLead on mailbox archiving projects from conceptionLead on mobility projects from conception: New MDM for Apple mobile devices, New Web Workspace One PlatformLead on Identity Management and fax projects from conceptionLead on Migration project to Office 365 (Outlook, Skype, SharePoint) from conception Show less

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  Société générale

  Feb 2022 - Jan 2024

  Global it service delivery manager

  - Maintained the messaging service roadmap and portfolio - Managed the messaging Ecosytem (Microsoft Exchange on premise and online, Cisco Ironport), mobility (Microsoft Intune, Workspace One, Samsung Knox), SharePoint websites- Management of team members (support and solution architects) in international locations (EMEA, AMER, APAC, BANGALORE)- Stakeholders and business management- Ensured all the documentation remained accurate and up-to-date- Major incident and problem management- Design and delivery of IT services- Management and oversight of 3rd party technical suppliers- Deployment of IT Service Management processes and procedures- Driving ITIL best practice- Configuring and managing new ITSM tooling- Service catalog creation, documentation, and maintenance- Change Management and in charge of the Change Advisory Board (CAB)- Asset management and decommissioning of old servers- Automation: patching management, production reports, mailbox address management, servers Healthcheck- API portals: mailboxes provisioning and management, Roomfinder- Security and compliance management Show less

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  Groupe bpce

  Jul 2024 - now

  Migration project manager