Candace Fontaine

Candace Fontaine

Customer Service Representative

Followers of Candace Fontaine395 followers
location of Candace FontaineAthens, Georgia, United States

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  • Timeline

  • About me

    Product Support Specialist

  • Education

    • Georgia Perimeter College

      2009 - 2013
      Associate's degree Applied Science
    • Georgia State University

      2013 - 2017
      Bachelor of Business Administration (B.B.A.) Computer Information Systems

      Activities and Societies: Dean's List in Fall 2014

  • Experience

    • Lowe's Companies, Inc.

      Feb 2009 - Jun 2017
      Customer Service Representative
    • Athenahealth

      Aug 2017 - Dec 2017
      Customer Service Specialist

      Customer service Specialist in Call Center

    • Boehringer Ingelheim Animal Health - US

      Jan 2018 - Apr 2018
      Quality Assurance Coordinator
    • Docebo

      Feb 2018 - Sept 2023
      • Technical Support Engineer

        Nov 2021 - Sept 2023
      • Technical Support Specialist (T2)

        Apr 2019 - Oct 2021
      • Learning and Support Specialist

        Feb 2018 - Mar 2019
    • Verint

      Mar 2024 - now
      Product Support Specialist
  • Licenses & Certifications

    • CompTIA IT Fundamentals+

      CompTIA
      Mar 2019
    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Sept 2025
      View certificate certificate
  • Volunteer Experience

    • Reception Assistant

      Issued by 1st Choice Healthcare Center, LLC on Feb 2013
      1st Choice Healthcare Center, LLCAssociated with Candace Fontaine
    • Summer Internship

      Issued by Georgia Law Center for the Homeless on May 2017
      Georgia Law Center for the HomelessAssociated with Candace Fontaine