Deep Enrich.webp)
Jack mobley (he/him)
1000 followersTimeline
About me
CSM @ Gainsight | In-app User Engagement, Product Analytics and Digital CS
Education
University of michigan
-Bachelor's of music, viola, bachelor of arts, history of art art history, criticism and conservation
New england conservatory of music
-Master of music viola performance
Conservatoire national supérieur de musique et de danse
-Viola performance
Experience
Detroit symphony orchestra
May 2014 - Dec 2018Substitute violist
Boston philharmonic orchestra
Sept 2017 - May 2018Section violistCommon ground boston
Mar 2018 - Jun 2018Lead project coordinator
Sap leanix
Feb 2020 - Jun 2021Customer success associateGuiding organizations through the successful deployment and utilization of LeanIX while supporting strategic initiatives
Hubspot
Jun 2021 - Jun 2022Customer success manager
Gainsight
Jun 2022 - nowEnterprise csmStrategizing with Product, UX, Enablement and just about any team who benefits from in-app user engagement, usage data and qualitative feedback.
Product school
Oct 2023 - nowProduct school featured speakerProduct School is a global leader in Product Management training with a community of over one million product professionalsAs a featured speaker, I help inspire the next generation of Product Managers to explore concepts relating to Product Led Growth, In-app User Engagement and Scaling with Digital-first CX
Licenses & Certifications
- View certificate
Customer success manager certified professional
GainsightFeb 2023
Languages
- enEnglish
- frFrench
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