
Timeline
About me
HR Operations Administrator at CSL Behring
Education

School of banking and commerce, mexico city
-Associates degree business/commerce, general
Institute of mexican-english culture
-Teacher english as a second language
Experience

National polytechnic institute (ipn)
Jan 1990 - Jan 1992English teacherTaught English to professional adults whose first language was not English. Planned, prepared and delivered lessons to a range of classes and age groups. Prepared and set tests, examination papers and exercises.

Tellabs
Jan 1995 - Jan 1997Export project specialistManaged all exports going to the Latin American and Caribbean regions. Processed purchase orders and coordinated shipping requirements with different freight carriers.

Motorola de mexico
Jan 1998 - Jan 2000Senior administrative assistantManaged the logistics for different projects. Managed focus groups evaluating new cell phone features. Coordinated global and on-site meetings. Assisted in trade shows. Managed processing of customer orders.

Acterna de mexico
Jan 2000 - Jan 2001Sales administratorWorked with customers over the phone and e-mail to resolve their issues and inquiries related to Acterna equipment. Assisted the sales group with preparation of quotes. Prepared weekly and monthly sales reports. Worked with the export department to make sure customer orders were handled properly and delivered on time. Assisted with technical translations from English to Spanish when required

American library association
Sept 2006 - Sept 2014Program coordinatorDesigned, created and maintained web pages for the ALA-HRDR website pages. Performed event management functions. Managed Conference Logistics, Catering and Event Registration. Preparation of Round Table Ballots.

Csl plasma
May 2015 - Jun 2016Hr specialistDesign, write and issue weekly announcements newsletter and other communication materials. Coordinate school contracts for Internship.Implement processes to ensure that the intranet and other communication technologies contain up-to-date information in relation to the company and its employees.Create and maintain Physician contractor tracking process and documentation. Administer new and revised contract documentation. Coordinate with outside vendors to ensure all CSL Plasma facilities have and display appropriate signage to ensure legal compliance relating to employee relations and EEO.Draft various communications and create power point presentations. Coordinate the set-up of meetings. Produce reports as required. Assist in department programs and events. Show less

Csl behring
Jul 2016 - Dec 2018Hr operations administratorEnsures execution of End-to-End processes and all tasks associated from Employee Cloud/Workday.Supports all HR COEs for executing Core, Common and Consistent, processes, tasks and overall administration, and ensures continuity and successful delivery of functional services to users throughout the organization.Responsible for adhering to appropriate HR Operations KPI's; may Assist HR Service Center Director in developing standard work, service level agreements and key performance indicators for all areas of the department.Conduct research of issues as appropriate and provide resolution in a timely manner.Create, monitor, and close out tickets in the case management tool, as well as work closely with other HR staff members, and HR systems to provide service and support to all other HR functional areas.Ensures that case notes are professionally written and that they thoroughly and accurately detail the problem and the proposed resolution.Enhances HR’s reputation by accepting ownership for accomplishing new and different requests; exploringopportunities to add value to HR Operations.Conducts day to day HRIS transactional processing in Employee Cloud/Workday. Show less
Licenses & Certifications

Web design and print design
Jan 2012
Human resource management
Florida atlantic universityJan 2017
Languages
- flFluent in spanish and english
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