Experience

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  Local support organization hunza

  Jun 2021 - Oct 2021

  Project manager

  As a project manager, I was responsible for overseeing and coordinating the planning, execution, and completion of various projects within the organization. I possessed strong leadership and communication skills, which allowed me to effectively manage teams and communicate complex information to stakeholders.My day-to-day activities involved assigning tasks, setting deadlines, monitoring progress, conducting status meetings, and identifying and managing project risks. I was also responsible for ensuring that each project was delivered on time, within budget, and to the satisfaction of all stakeholders involved.In addition to my technical skills, I possessed a strong sense of accountability and responsibility, which allowed me to ensure that each project was completed to the highest standard. I also demonstrated a willingness to adapt to changing circumstances and was able to pivot quickly when necessary to ensure project success.Overall, as a project manager, I played a critical role in the success of the organization by ensuring that projects were delivered on time, within budget, and to the satisfaction of all stakeholders. My strong leadership and communication skills, combined with my technical expertise and sense of accountability, made me an asset to the organization Show less

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  Mcb bank limited

  Aug 2022 - now

  As a customer service officer I am responsible for assisting customers with their banking needs, answering questions, providing guidance on bank services and products, and resolving any issues or concerns that may arise during the customer’s interaction with the bank. Assisting customers with their bank accounts, including opening new accounts, making deposits and withdrawals, and helping customers navigate their financial transactions, Providing guidance and support to customers regarding bank products and services, such as loans, credit cards, and mortgages, Processing account transactions, such as funds transfers, cheque cashing, and foreign currency exchange, Resolving customer complaints and concerns, and escalating issues to management as needed, Maintaining accurate and up-to-date customer records and account information in the bank’s database, Ensuring compliance with all banking regulations and policies, and assisting with audits and compliance reviews, Participating in ongoing training and development opportunities to stay current on industry trends and best practices and a customer-focused mindset. Show less

  • Senior Compliance Officer

    Mar 2024 - now

  • Customer Service Officer

    Aug 2022 - Mar 2024