Experience

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  Mourant

  Jan 2006 - Oct 2010

  Mailroom supervisor

  • Copied and collate all projects (including confidential documents) • Successfully meet project deadlines• Coordinate delivery of large projects• Maintained records in DHL and FEDEX• Prepare and bind materials for all meetings• Calculate required postage amount for outgoing mail contingent upon weight and classification• Provided phone coverage during Clerk’s lunch break

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  Dewey & leboeuf llp

  Jan 2011 - Feb 2012

  Document production specialist

  • Processed high volumes of incoming and outgoing mail. • Deliver mail and packages throughout the client location, following applicable distribution procedures.• Load copiers with paper and toner as needed.• Handled sensitive and/or confidential documents and information.• Trained new employees on policies and procedures.• Communicated with manager and client on job or deadline issues.

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  Xerox

  Feb 2014 - Aug 2015

  Print production specialist/docucare

  • Point of contact to receive, review and electronically log customer jobs • Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers) • Operate office/production equipment (printer, copier, fax, scan, • Operate office/production equipment (printer, copier, fax, scan, Xerox 800 Color Press, DocuColor 560, DocuTech 6180, Xerox 4127,Freeflow, Xerox Makeready,Wire-o,GBC,Velobind,Tapebind,3-hole Driller,Cutting Machine,Creaser,Saddle Stitcher)• Apply asset tags to office equipment and update database• Track and coordinate the move, add or change of office equipment assets at customer accounts • Clean and maintain office equipment when necessary • Process and distribute incoming and outgoing faxes, log for billing purposes• Process basic forms and update information using a PC• Wrap, pack, label, and ship finished product• Collect and submit meter reads• Maintain appropriate supply inventory, distribute supplies as required• Problem solve issues to complete production, delivery, and output requirements• Perform quality inspection before, during and after output of each production run• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications• Operate high volume printers and copiers• Inspect files for problem areas, including fonts, image resolution and image registration• Index electronic materials to media such as CDROM, disk or tape, for reproduction and distribution• Integrate variable data files into printed format using templates provided• File/document conversion (utilizing standard software)• Perform operator maintenance on equipment• Track and store jobs as customer requires for reuse at a future date, including file back-up• Perform minimal training to customer end-users on equipment Show less

• 

  Ist management services

  Aug 2015 - Sept 2018

  Site manager

  • Maintain effective written and oral communications with clients and employees.• Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work.• Ensures all work standards are met on a consistent basis• Ensures all work standards are met on a consistent basis by IST site employees.• Accurately prepare and distribute management reports to the client in a timely and consistent manner.• Insures maximization of productivity through efficient use of standard operating procedures.• Develops new procedures to improve the operation of the sites and to lower operating costs.• Manages, trains and coaches employees and develops a work environment that promotes high motivation and customer satisfaction.• Ensures the proper and safe use of all equipment used by employees.• Operate office/production equipment (printer, copier, fax, scan, Xerox 800 Color Press, DocuColor 560, DocuTech 6180, Xerox 4127,Freeflow, Xerox Makeready, Xerox V80, Wire-o, GBC, Velobind, Tapebind, 3-hole Driller, Cutting Machine, Creaser, Saddle Stitcher) Show less

• 

  Canon solutions america

  Sept 2018 - Feb 2024

  Manager
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  Abt associates

  Mar 2022 - Feb 2024

  Manager
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  Ricoh usa, inc.

  Nov 2024 - now

  Manager