Ann Matati

Experience

• 

  Kenya Power

  Sept 2018 - Nov 2018

  IT User Support Attachee

  -Offered user support for hardware and software issues.-Provided technical assistance to end-users, resolving computer issues.-Gained independence and filled in for supervisors to resolve basic issues.

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  European Business University of Luxembourg

  Oct 2019 - now

  -Responsible for admissions and student enrollment.-Utilized online learning management tools such as Moodle, Zoom, Calendly, HubSpot, Smart Certificate, Stripe/FreshBooks, G Suite, and Excel.-Conducted research on potential partner organizations and facilitated communication.-Provided technical and academic support to students and faculty.- Orchestrated orientation week coordination for students, including technical orientation meetings.-Managed record-keeping and updates of important files and documents using G Suite. Show less

  • Senior Technology Support Manager

    Feb 2023 - now

  • Program Administration Manager

    Dec 2022 - Apr 2023

  • Administration Assistant/Scholarship Program Coordinator

    Oct 2019 - Dec 2022
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  Crystal Hearts Foundation Ke

  Feb 2021 - now

  Social Media Manager

  -Design informational flyers for foundation events and activities using graphic design tools.-Vast experience with Canva designs, showcasing expertise in design elements such as colors and graphic/information placement.-Make informed decisions on social media activities to promote engagement and maximize the foundation's online presence.