Carlo de los Santos, M.A.

Carlo de los santos, m.a.

bookmark on deepenrich
location of Carlo de los Santos, M.A.Sydney, New South Wales, Australia
Followers of Carlo de los Santos, M.A.3000 followers
  • Timeline

  • About me

    Project Manager / Senior Business Analyst at Service NSW

  • Education

    • Pm partners

      -
      Prince2® practitioner
    • Pm partners

      -
      Prince2® foundation
    • Pm partners

      -
      Agileba® foundation
    • Philippines

      -
      Masters industrial and organizational psychology

      Cover the main topics in recruitment, performance management, training and development, motivation, teams, leadership, and organisational culture and change. A distinctive aspect of the course is a focus on the social psychology of organisations and as a result the role of group psychology and processes in organisational functioning.

    • University of santo tomas

      -
      Bachelor behavioral science

      This program combines psychology, management, and sociology with emphasis on human resource management. It gives the students a detailed picture of the world of labor and industry. The program trains students to understand and perform personnel functions such as wage and salary administration, recruitment and placement, training and development, and labor relations.

  • Experience

    • (various)

      Jan 2007 - Jun 2014
      Various hr lead roles
    • Manpowergroup australia

      Jan 2015 - Aug 2017
      Client relationship manager ( government )

      • Work closely with Hiring Managers of different Government agencies (DPE, EPA and OLG) and external stakeholders to efficiently and effectively fill open positions under SCM0007 (Contingent Labour). • Carefully check the system for appropriate financial delegation, cost centre and other important detailsAccount ManagerJun 2016 – Feb 2017 • Partner with clients and assist them in Recruitment, Payroll, WHS, Performance Management and Employee Relations of contractors. • Applies the industry award (Banking and Finance) and work closely with legal for interpretation.Operations ConsultantJan 2015 – May 2016 • Work closely with Account Managers and Clients managing contractors.• Assist stakeholders in Recruitment, Payroll, WHS, Performance Management and Employee Relations with the guidance of the Account Manager Show less

    • Department of planning and environment

      Aug 2017 - Oct 2018
      Recruitment partner

      • End-to-end talent management of assigned portfolios based on Government Sector Act (GSE), delegations and compliance.• Apply proper plans, strategies and issue resolution for hiring managers in Recruitment based on requests and briefing notes.• Maintain awareness of relevant government policy including GSE legislation and governance.• Provide high-level recruitment reports with Deputy Secretary, Executive Directors and hiring managers and Business Partners.HR AdvisorAugust 2017 - December 2017• Provide timely and accurate advice to Managers and Employees on relevant GSE legislation, awards, policies and procedures regarding employee and operational issues. Consults the dedicated HR Business Partner for guidance as needed.• Support the client groups in their recruitment (including secondments), terms and conditions of employment, entitlements, establishment, work health and safety, workers compensation, role analysis and consistent application of policies and practices. Show less

    • Service nsw

      Oct 2018 - now

      • Navigate through business requirements, processes, impacts, and complete relevant artifacts and documents with multiple products teams at all levels of the business. • Strong application to work output in privacy, information governance and change management.• Design, monitor and evaluate all aspects of project lifecycle reporting, including manage benefits realisation, risk and quality measures.Achievements:• Successfully identified and collaborated with over 20+ teams to support the discovery, development and pilot of an omni-channel registration process for vulnerable disaster-affected individuals and businesses, upholding privacy and legal compliance to enable data sharing.• Collaborated with multiple portfolios to conduct analysis and identify cost-saving opportunities using a policy-driven approach enhancing budget efficiencies and developed a dashboard to monitor to report targets• Managed the analysis and a co-Project Manager for the state-wide launch of the Digital Seniors/Savers Card, marking the second release of Digital Identity and Verification Credentials (DIVC) in the state.• Analysed extensive evaluation of return-to-office strategies, remote work and flexible work arrangements. This analysis included assessing impact on work flexibility, workforce management, and site allocations for the Restructure Management Plan (RMP) realignment optimising workforce dynamics and enhancing overall organisational efficiency.• Led the analysis for the Government Made Easy enabling 1.1 million citizens to securely update their address through MyServiceNSW and applied strong considerations on data sharing, user consent, and privacy. • Provided PMO guidance to report the implementation of NSW Government's Charter for Small Business in strengthening the relationship between government agencies and small businesses.• Instrumental for the three approved business cases and been involvedinto two Cabinet submissions work. Show less • End-to-end talent management of assigned portfolios based on Government Sector Act (GSE), delegations and compliance.• Advise stakeholders the importance of mobility, diversity, performance management and succession planning during recruitment.• Built effective relationships with HR Business Partners, portfolio leadership teams, as well as a broad range of key stakeholders, team members to ensure the delivery of people strategies, increase productivity and retention.• Designed and created recruitment reports provided to management and executive team including insights and analytics• Enhanced the recruitment initiatives and projects (graduate program, traineeship, assessment centres) through streamlining business processes and efficiency.• Spearheaded enhancing the recruitment process and integrating technology by simplifying forms and create an avenue to collaborate with stakeholders.Other projects involve: Human Capital Management (HCM)scoping and implementation, Recruitment Reporting Dashboard,Recruitment Template design and implementation, HR data analytics Show less

      • Project Manager / Senior Business Analyst

        Feb 2020 - now
      • Recruitment Partner

        Oct 2018 - Feb 2020
  • Licenses & Certifications