Experience

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  Singapore armed forces

  Apr 2007 - Feb 2020

  Captain (artillery)

  Served my national service duties as the Battalion Recce Officer of a field artillery unit, responsible for the training of the 15 men recce team for live firing exercises. Awarded best artillery unit in 2020.

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  Shell global solutions

  Aug 2012 - Oct 2012

  Research intern

  Design of a Pressure Swing Adsorption system utilising Metal Organic Frameworks.

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  National environment agency

  Jun 2013 - May 2017

  - Strategised Singapore’s international policy approach to address transboundary haze pollution and advocated Singapore’s environmental interests at ASEAN and other governmental platforms.- Worked closely with CEO and Senior Management to represent Singapore in Track I discussions on environmental issues. - Established partnerships with international organisations, NGOs and environmental experts to plan and conduct ASEAN-level capacity building activities and research work e.g. on peatland fire prevention and management in ASEAN.Key achievements:- Contributed to achieving 3 straight haze-free years in Singapore since 2015 (https://bit.ly/2kekzJG)- Worked independently with counterparts in Singapore, Malaysia and Indonesia to organise ASEAN ministerial/ senior officials meetings and capacity building workshop on transboundary haze mitigation that involved more than 100 attendees from 10 ASEAN countries.- Engaged local and international environmental NGOs to collaborate on transboundary haze advocacy and mitigation efforts e.g. WWF’s “We Breathe What We Buy” campaign. Show less - Implemented environmental policies and enhanced regulatory controls to manage construction noise pollution while balancing national-level economic productivity trade-offs. - Addressed public feedback on construction noise pollution and enforced against regulatory breaches.- Shaped public communications on NEA’s noise control policies, initiatives and challenges.- Started up a new $10m government grant to incentivise the construction sector to adopt quieter construction methods and technologies while raising construction productivity; Engaged industry partners to drive publicity and adoption of grant.- Implemented a new policy requirement for upstream construction noise control via noise impact assessments and management plans for public sector construction projects.Key achievements:- 10% reduction in public feedback cases on construction noise (~1600 cases) and 30% reduction in permissible noise limit violation cases (~150 cases) between 2013 and 2015 (https://bit.ly/2Itbdkt).- Established clear public guidelines (written) on grant application and internal SOPs and policies for grant application review, verification and disbursement.- Received public compliments, NEA Service Star and national service excellence award for outstanding service delivery in addressing community feedback on urban noise pollution.- Initiated innovation project to automate the preparation of regulatory notices by enforcement officers, which achieved 20% time saving. Show less

  • Assistant Manager (International Diplomacy)

    Apr 2017 - May 2017

  • Executive (International Diplomacy)

    Jun 2015 - Apr 2017

  • Engineer (Regulatory Enforcement)

    Jun 2013 - Aug 2015
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  Singapore public service

  Mar 2016 - Dec 2018

  Public service leadership programme
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  Ministry of communications and information

  May 2017 - Dec 2018

  Assistant director (cybersecurity and resilience division)

  - Worked with the Cyber Security Agency and other government/ industry stakeholders to formulate national policies for the implementation of Singapore's Cybersecurity Strategy. Key achievements:- Project managed the development and introduction of the new Cybersecurity Act in Parliament, including consultation with key internal and external stakeholders and the communication of public consultation findings;- Worked with the Minister on his speech for Committee of Supply 2018, which explained the Ministry’s vision and priorities for developing the digital economy and digital readiness (https://bit.ly/2KKzBSw). Show less

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  Airbnb

  Dec 2018 - Aug 2023

  Lead Airbnb’s trust and safety enforcement policy team in APAC including China. Responsible for trust and safety policy strategy and decisions in APAC, including policy localisation efforts to build trust for a global community. Collaborate with wide ranging cross functional stakeholders to develop and implement consistent and fair policies to protect Airbnb’s community online and offline and to uphold Airbnb’s Community Standards. This includes involvement in the policy process from end to end (draft, operationalise, support escalations, review and improve).Policy expertise includes content, personal safety and security policies. Show less

  • Program Lead, Business Transformation

    May 2022 - Aug 2023

  • Parents@ Lead

    Apr 2020 - Aug 2023

  • Interim EMEA Community Policy Lead

    Feb 2021 - May 2022

  • APAC/ China Community Policy Lead

    Sept 2019 - May 2022

  • Community Policy Manager, APAC

    Dec 2018 - Sept 2019
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  Ai safety fundamentals

  Aug 2023 - Nov 2023

  Participant

  AI Safety Fundamentals Governance Course is a project by BlueDot Impact, consisting of around 5 hours of engagement per week, over 12 weeks. They include weekly readings and classes, culminating in a capstone project.Participants examined policy levers, regulatory tradeoffs, and the stakeholders who are relevant to managing the risks and opportunities posed by advanced AI systems. Participants gain an understanding on how to reduce extreme risks in the current AI governance landscape and the range of agendas in AI Alignment.https://aisafetyfundamentals.com/ Show less

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  Mirico

  Oct 2023 - Dec 2023

  Mba consultant

  Advised on market entry strategy for climate tech start-up providing high sensitivity laser technology for real-time methane gas sensing.

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  Openai

  Dec 2023 - now

  Member of red teaming network

  Served as a member of OpenAI's external expert network to help inform domain-specific risk assessment of their new models/ products and evaluate potentially harmful capabilities in new systems.

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  Tremau

  Jun 2024 - now

  - Work with Tremau's Leadership to execute the go-to-market strategy and grow the Trust and Safety advisory business.- Provide online Trust and Safety expertise to support the compliance, strategic and operational needs of online platforms, thereby helping them achieve their trust and safety objectives. - MBA Summer Work Placement.- Advisory support to online platform for compliance with EU Digital Services Act (DSA)

  • Principal Consultant

    Sept 2024 - now

  • Trust and Safety Consultant

    Jun 2024 - Sept 2024