Experience

• 

  London and manchester group plc

  Jun 1990 - Aug 1998

  Worked closely with the business as part of L&Ms "Change Team" to implement new business processes into its Customer Service teams, thus streamlining the issuing and maintaining of life policies. Worked closely with business stakeholders to carry out analysis into current processes and develop new onesManaged the projects through the design stage and coding to training and rollout of the new solutions (based on Plexus Floware and integrating data from multiple sources) into the Customer Service teams. Show less

  • Team Leader

    Jan 1997 - Aug 1998

  • Senior Analyst/Programmer

    Mar 1994 - Jan 1997

  • Database Administrator

    Jun 1990 - Mar 1994
• 

  Friends provident

  Aug 1998 - Mar 2001

  Team leader

  Responsible for the project and staff management of a Powerbuilder and Java development team within the organisation and a member of the management team allocating resources to development projects across the Exeter site. Managed the team’s transition from Powerbuilder to Java.Carried out regular appraisals, set objectives and agreed training plans for all team members.A member of the Friends Provident Component Based Development group tasked with promoting the concept of reusability in its object-oriented environment.Rolled out a function point and metrics programme across the Exeter site and managed the development of accompanying software used throughout the IT Development department. Show less

• 

  Corexe ltd

  Mar 2001 - Apr 2007

  Senior project consultant

  Invited to join, and set up an Exeter office for, an IT consultancy company.Carried out full lifecycle project management, managed the client relationships and took an active role in the development work with various Corexe clients. Worked closely with customers to analyse and document requirements.Carried out numerous visits to interested companies both in the UK and Europe.

• 

  Everyclick ltd

  Apr 2007 - Feb 2015

  Technical project manager

  Carried out the end-to-end project management of Everyclick’s project work from initial scoping to testing and implementation including the ongoing releases of the company’s flagship Give as you Live affiliate shopping website (www.giveasyoulive.com) and its integration with back-office administration, charity payment and CRM systems. Played a key role in the business analysis and design, liaising closely with UI designers and the Technical Architect. Managed issues and risks arising, including those of a detailed technical nature. Managed bugs and enhancement requests and ensure their inclusion into maintenance releases. Managed the relationships with 3rd party partners and customers. Introduced tools and procedures needed to support an expanding IT team (including Trello, Mantis, IT Wiki) and oversaw their use. A member of the Everyclick Management Team which determined the company’s technology road map and recruitment needs. Show less

• 

  Rokk

  Mar 2015 - May 2022

  Technical project manager

  Project management of multiple concurrent client projects, ensuring each runs to schedule and cost and that stakeholders are kept informed throughout. Liaise closely with clients and other stakeholders to initiate, design, plan, test, implement and support technical projects of varying scales.Rokk is an award-winning software company specialising in developing solutions to business challenges who design and develop bespoke software, mobile apps and websites and provide technical consultancy services. Since 2002 Rokk has been working with businesses & organisations, local & international, large & small, established & start-up, to provide technical & creative excellence in digital solutions. Rokk pride themselves on being at the forefront of digital trends while grounded in fundamental business practices specialises in helping clients to solve the most complex of challenges. Whether mobilising a workforce, forging new business systems or developing websites, Rokk has the experience and knowledge to achieve your critical objectives. Show less

• 

  Retired

  May 2022 - now

  Retired