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Chau P.

Chau P.

Room Attendant

Followers of Chau P.3000 followers
location of Chau P.Ho Chi Minh City, Vietnam

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  • Timeline

  • About me

    Floor Supervisor

  • Education

    • Christchurch Auckland

      -
      Teaching English as a Second or Foreign Language/ESL Language Instructor

    • Saigontourist hospitality college

      -
      Hotel/Motel Administration/Management

  • Experience

    • Hòa Bình Phú Quốc Resort

      Sept 2011 - Dec 2011
      Room Attendant

      Internship

    • Grosvenor House Dubai

      Dec 2014 - Dec 2015
      Room Attendant

    • Wynn Palace

      Jul 2016 - Nov 2017
      Room Attendant

      Pre-opening

    • Cordis, Auckland

      Dec 2017 - Jun 2018
      Room Attendant

    • The Reverie Saigon

      Jun 2018 - May 2020
      Floor Supervisor

    • The Finnlab Amazon E-commerce

      Aug 2020 - May 2022
      Customer Service and Listing Specialist

    • TikTok Shop

      Aug 2022 - now

      • Perform investigative interview• Collaborate with other function, both internal and external for analysis purposes, investigation purposes or any other special assignment from Law Enforcement team• Statistical analysis based on the fraud pattern based on industries risk threat• Fraud detection including analysis of fraud risk areas and implementation of red flags• Fraud investigation including conduct review current fraud pattern • Fraud prevention that is implementing control checks and establishing sufficient and most suit anti-fraud schemes.• Oversight of the assessment of fraud risk and review whether adequate resources and implementation of procedures to respond to fraud events as they are detected.• Proactively build relationship with other units to have a wide overview of the Fraud Risks i.e as fraud PIC with financial institution stakeholder, handling walk-in customer complaints related to fraud cases Show less

      • Anti Fraud Quality Assurance

        Dec 2024 - now

      • Risk Control and Security SEA Investigation | Fraud & Loss

        Apr 2023 - now

      • Subject Matter Expert - SEA Service Delivery

        Nov 2022 - Mar 2023

      • Global E-Commerce-Governance and Experience-Service and Experience-SEA Service Delivery

        Aug 2022 - Nov 2022

  • Licenses & Certifications