Jon McCormick

Experience

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  InfoGroup

  Feb 2002 - Jan 2006

  - Created technical specifications based upon project scope- Assisted customers through troubleshooting issues with web-based applications (ASP & .NET) and CD-Rom products including browser compatibility workarounds, authentication issues and other technical issues - Planned over 15 shows throughout the year- Worked with numerous vendors per show to ensure each tradeshow objectives were met- Restructured the entire paper filing system- Ordered office supplies

  • Technical Support Specialist/Product Analyst

    Jan 2004 - Jan 2006

  • Tradeshow Manager/Administrative Assistant

    Feb 2002 - Jan 2004
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  InfoGroup

  Jun 2006 - Jan 2010

  - Migrated team into an agile from traditional waterfall product development methodology utilizing Scrum- Managed a team of 14; 10 developers, 2 quality assurance and 2 analysts- Planned and facilitated sprint planning meetings, daily scrum, sprint review meeting, sprint retrospectives and website deployments- Partnered with resource managers to optimize resource needs- Resolved impediments within and outside of the team - Experience with Google Analytics, Microsoft Office, Team Foundation Server- Environment: Microsoft .NET Framework 3.5 MVC 1.0, SQL Server 2008, SQL Server 2008 Reporting Services, jQuery, proprietary database and 3rd party APIs Show less - Managed multiple B2B and B2C websites worth over $50 million in revenue - Implemented additional features on web based product from $14 million to over $20 million- Collaborated with Business Owners to establish scope of projects- Conducted preliminary and review product design meetings- Facilitated requirements gathering, implementation and quality assurance of the product- Managed relationship and utilized US based IT development team to produce value driven enhancements- Delivered projects on time and on budget- Communicated final team accomplishments within the organization- Environment: Microsoft ASP Framework, SQL Server 2003, proprietary database and 3rd party APIs Show less

  • Scrum Master

    Nov 2008 - Jan 2010

  • Project Manager

    Jun 2006 - Nov 2008
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  AtoZdatabases

  Nov 2010 - Sept 2015

  - Responsible for all activities related to running a business, including; Marketing, Product, and Sales- Managed a team of 10 people; 6 sales, 3 customer service and 1 marketing- Established relationships with prospects and strengthened customer relationships via conference calls, in-person visits, and trade shows- Collaborate with various other divisions within the organization to produce an internet product - Design and lead development of a Restful API service consumable re-sellers- Managed multiple relationships with India based outsourced IT development firm and 3rd party data providers- Utilized Google Analytics and Crazy Egg for insight into UX behavior modifications Show less - Lead and designed a cohesive consumer facing B2B web-based application in a fast paced start-up organization- Created a scalable architecture application- Experience creating visual and interaction design for web through navigation, mockups, wireframes and storyboards- Designed and lead development on iPad/iPhone app- Product available in over 1,000 libraries nationwide- Experience with Java, Solr and Amazon Cloud creating S-a-a-S products- Traveled with sales executives to prospects and customers to convey value and close accounts- Established onshore relationships to conduct our website application development- Managed a full-time India based outsourced development team team of six resource and one internal via Agile methodologies Show less

  • General Manager

    Jul 2013 - Sept 2015

  • VP, Product & Technology

    Dec 2012 - Jul 2013

  • Product Manager

    Nov 2010 - Dec 2012
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  West Corporation

  Sept 2015 - Jul 2017

  Director of Client Services

  - Responsible for the delivery functions within a matrix organization including Business System Analysts, Application and Web Development, and Quality Assurance resources- Collaborate with the five divisions of the largest cable company in America to produce an Interactive Voice Response (IVR) application- Run an agile/iterative methodology with our matrix team- Assist client with prioritization for upcoming and future sprints- Lead internal and client facing on a weekly basis Executive Leadership and Quarterly Business Reviews meetings- Instrumental in playing key role the Client Engagement Lifecycle to service, grow, and retain leading to advocacy Show less

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  BiBERK, a Berkshire Hathaway Company

  Jul 2017 - now

  Director, Partner Channels