Prasanth Moses George

Experience

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  Apollo tyres Ltd

  Jun 2010 - May 2011

  Graduate Engineering Trainee

  • Experience in working of high pressure steam curing process and working of tyre curing presses like Bag-O-Matic and Shear Strip. • Preparing reports on daily production, manpower and breakdown and analyzing. Involved in ISO/TS certification activities of the company.

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  ALLIED POWER ON CONTROLS PRIVATE LIMITED

  Aug 2011 - Jan 2012

  Project Engineer

  • Field Instrument installation as per P & ID. • Day to day planning and execution. • Fiber Optic & Communication cable laying as per P & ID Drawings.• Personal Training and job allocation. • Invoice Preparation and Billing. Monitoring the material & service procurement for in time delivery. • Co-ordination with vendor to ensure work in progress as per schedule.

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  Hyundai construction equipment dealership - SVHE

  Apr 2012 - now

  Warranty Administrator (Parts & Service)

  • Ensuring correctiveness of the data received – Field failure report and photo inspection, preparation of accurate claim forms as per OEM norms. • Ensuring timely corrective action and return of failure part to OEM with its Quality check and further modification to avoid future parts failure. • Co-ordinating field staff to procure accurate data and timely completion of defect & maintenance work as per systems & process of OEM guidelines. • Supporting field staff and coordinating with parts department with the parts to be replaced as per parts manual and correct part number.• Acquiring updated knowledge of modifications on equipments by the OEM with the equipment maintenance and parts warranty terms.• Support customers and coordinate with Hyundai for repeat failure campaigns for modifications done on repeat failures and ensure quality in equipments operations.• Support customers with Goodwill claims for the post warranty failure cases.• Entering day to day defect & maintenance calls by customers in Hyundai software for timely allocation to field engineers with customer details.• Entering of service & Warranty claims to Hyundai software for claims’ approval.• Follow up with customer to ensure customer satisfaction and goodwill of brand.• Attended training from Hyundai for making warranty claims and evaluation. Show less